Job Description - Travel Specialist (2309599)

*
Travel Specialist - ( 2309599 ) Grade : P3 Contractual Arrangement : Fixed-term appointment Contract Duration (Years, Months, Days) : 2 years

Job Posting

: Feb 2, 2024, 10:11:26 AM

Closing Date

: Feb 23, 2024, 10:59:00 PM

Primary Location

: Tunisia-Tunis

Organization

: HQ/OSS Operational Support and Services BOS

Schedule

: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. OBJECTIVES OF THE PROGRAMME

The objective of the department of Operational Support and Services (OSS) is to ensure high quality, consistent and responsive managerial and administrative services to all programmes and staff in Headquarters, and where relevant, to all regions of WHO, and to promote an efficient and collaborative customer oriented working environment to achieve results. Under OSS, the Global Conference and Travel Support Center (GCT) consists of the following sub-units:
(i) Global travel management,
(ii) Global meeting & events management,
(iii) Administrative support service, and
(iv) GCT center management.

DESCRIPTION OF DUTIES

The Travel Specialist is responsible for the development of WHO travel policy, procedures and training, and overseeing the management of the business relationships with WHO key travel partners. This infers management of the staff under her/his supervision, and coordination with technical units and other stakeholders globally on implementation and interpretation of WHO trabel policy. The incumbent is responsible for managing and monitoring performance of key partners providing services to the end-to-end WHO travel process.
Develop, implement and maintain WHO Travel Policy and procedures globally. Develop, maintain and deliver the learning and development strategy for travel on a global level, in coordination with regional offices. Oversee the development, implementation and running of all contracts, memorandum of understandings and overall relationships with WHO key strategic partners. Identify and implement continuous improvement initiatives to deliver efficiencies and effectiveness. Provide all necessary support and guidance to regional and country offices on interpretation and application of WHO Travel Policy and procedures. Support the implementation and maintenance of a robust state of the art travel system and of its associated travel policy and procedures,considering all global, regional and country level dependencies. Perform other related tasks, as required.

REQUIRED QUALIFICATIONS

Education

Essential: First university degree, in public or business administration, finance or accounting, human resource management or other relevant social studies from an accredited/recognized institute.
Desirable: An advanced university degree from a university of recognized standing in business administration or other related field.

Experience

Essential: Minimum 5 years of relevant professional experience at international level in the corporate travel sector, including at the management level. Experience in supervising staff.
Desirable: Experience in working in an international organization. Experience using an Enterprise Resource Planning (ERP) system such as Oracle, Workday, or similar system.

Skills

Thorough knowledge of the global air travel and hotel management industry. Proven ability in management of key service delivery partners and contract negotiation. Excellent time management skills and the ability to work under pressure. Demonstrated ability to act independently and exercise sound judgement. Demonstrated ability to manage a team to deliver effective results. Proven ability to translate requirements into workable solutions. Excellent interpersonal and communications skills.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of French.
Desirable: Intermediate knowledge of Arabic.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1726 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test and/or an asynchronous video assessment may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: . Some professional certificates may not appear in the WHED and will require individual review.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
Staff members in other duty stations are encouraged to apply.
The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (
) are strongly encouraged to apply.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to
[اضغط هنا لمشاهدة البريد اﻹلكتروني]
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the into practice.
* WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verifica