Job : Contact Centre Sales (Upsell) Agent

Required Language: English Market 

Report to: Contact Centre Supervisor

Location: Tunis, Tunisia

Founded in 1966, National Pen is a leading provider of personalised marketing merchandise to more than one million small and medium sized business globally are now launching a new Contact Centre in Tunisia. Employing over 2000 people globally we have operations also in US, Ireland, France, Jamaica, Indian and Mexico.

Be among the first to join our new sales teams. If you are like us committed, hardworking, driven, outgoing and of course fun apply now and learn more about this exciting new opportunity.

As a Sales (Upsell) Agent, you will be responsible for generating additional sales from existing placed customer orders. You will be assessed on revenue generated from selling activities, number of orders and quality & accuracy of each order.

We offer you:

Ø New and Fun working environment

Ø Full-time hours upon hiring

Ø Health Insurance

Ø Monthly Salary + Commission

Ø Continued on the job training, mentoring and coaching through our programs

Ø Career development

Ø Lunch Vouchers:5 TND for every day worked

Ø Transportation: we will arrange pick up and drop off from specific locations around the city

What you will do:

Ø Calling existing B2B customers confirming recent orders place with the company 

Ø Enter and verify orders accurately on the database

Ø Upselling additional National Pen products to our B2B customers increasing existing order volumes

Ø Achieving weekly individual sales targets

Ø Provide excellent customer service and be a key point of contact to our customers

Ø Any other duties and projects as directed by senior management

What we need from you:

Ø Be Ambitious, Self-Motivated and Resilient

Ø Passionate about delivering excellent customer service

Ø Excellent communication and negotiation skills

Ø Have  a strong attention to detail

Ø Have a track record of delivering results

Ø Business level English

Ø Fluent level of required languages as note in the

Please Apply with English CV