Core responsibilities include:
- Ensure smooth running of the overall network infrastructure and services at ABC.
- Ensure all network project tasks are accomplished and maintenance operations of networks are addressed.
- Ensure 24x7 network availability and ensure minimal outages.
- Ensure network systems and solutions, including IPT, NAC, Proxy, SSLVPN, etc., are always available and issues are addressed proactively and in timely manner.
- Proactively monitor the ABC overall network infrastructure, including ila Bank and ensure minimal interruption.
- Monitor and administer the bank's Local Area Network (LAN)
- Administer and secure bank's Wireless Network
- Administer and manage ABC Group WAN
- Administer and manage the bank's IP Telephony & Video communication setup.
- Manage and support global remote access and Site-to-Site Virtual Private Network (VPN)
- Manage and administer bank's Firewall, including upgrades, reviewing rules and deploying patches.
- Operational Management of Internet and Intranet services
- Install, configure, integrate, upgrade and troubleshoot bank's global network routers, local switches and general network infrastructure.
- Troubleshoot and diagnose network issues swiftly and provide root cause analysis.
- Prepare network design/architecture for new Group offices globally and assist in procuring and implementing recommended network infrastructure.
- Provide adequate guidance to Network resources in Group offices with implementing security baselines and hardening Network devices.
- Proactively monitor network infrastructure to enhance performance and report any issues to Group Head of IT Infrastructure.
- Manages procurement and budgeting, and vendor and service contract.
- Respond and address audit comments in a timely manner. Assist Group offices in addressing comments related to their local Network Infrastructure.
- Developing and implementing network standards and discipline in critical applications and network configurations.
- Coordination with other IT staff to demonstrate and deploy new core network associated technologies across ABC group.
- Actively participate in the bank's global Disaster Recovery test and provide Network topology recommendations to ensure smooth transition of bank services to DR systems.
- Prepare technical and user documentation for new network technologies once deployed.
- Provide technical assistance and support to Group IT staff & local IT teams.
- Liaise with vendors for communication / configuration, failures and updates on Network Infrastructure.
As the asset administrator of Network devices: - Participate in the procurement of network devices and associated software licenses by forming procurement strategies for technologies spend across the organization
- Administer network assets and Software License Database through the implemented Asset Management tool – Hardware and Software to include licenses, warranties, maintenance contracts, and vendor agreement.
- Manage asset disposal tasks in line with corporate asset policies.
- Ensure licenses are compliant with vendor usage specifications.
Other accountabilities include: - Project manage Network & Communication projects from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.
- Test network performance and provide network performance statistics and reports.
- Develop technical standards documentation including operational procedures.
- Test and deploy new networking technologies adopted by the bank.
- Perform other miscellaneous technical duties as assigned by GHITI.
- Provide system availability, capacity utilization and other maintenance reports to GHITI periodically.
- Ensure highest levels of service delivery to all stakeholders and internal users. Develop strategic plans to ensure that the Group's long term telecommunications needs are identified and achieved.
- Respond and address audit comments in a timely manner. Assist Group offices in addressing comments related to their local Network Infrastructure.
- Actively participate in the bank's global Disaster Recovery test and provide Network topology recommendations to ensure smooth transition of bank services to DR systems.
- Ensure approved security standards are followed.
Knowledge, Skills, and Experience: - Bachelor's degree in Computer Science or Engineering with 6 - 8 years' hands on experience in IT Network Administration & Management preferably with a financial institution.
- CISCO certification is mandatory.
- Certification on other network technologies such as Firewall, VPN and SDWAN is preferred.
- Understanding and some experience on Windows & UNIX Operating systems is desirable.
- Excellent oral and written communication skills.
- Ability to work and deliver under pressure.
- Self-motivated and able to plan own time effectively.
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