On behalf of Microsoft, we are searching for a German speaker, customer support agent, to help the company's customers with their products and services!

A great experience is waiting for you in Athens!!

Do not miss that chance and send us your resume now!

What you will be doing in this position is

• Support customers via telephone and email
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Monitor customer complaints on social media and reach out to provide assistance
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Maintain high customer satisfaction

What we're searching for:

• Near-Native German Speaker
• B2-level English skills
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively
• Problem-solving mindset

 What's in for You:

• And of course, as promised... Relocation!!
• Excellent salary (14 salaries per year)
• First-class ongoing training and development
• Career development opportunities
• Relocation package in case you reside outside of Greece
• You will join a multinational market leading call center company
• Work in a vibrant and energetic Athens office wit at state of the art premises
• Free Greek language lessons
• Multicultural and modern working environment
• Onsite canteen and casual dress code
• Employee relations team to assist you with integrating to the Greek lifestyle & culture
• Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc
• Flight ticket to Greece
• Cab fare from Athens Airport to your hotel
• 2-week hotel accommodation
• Assistance finding an apartment
• Real estate fee covered by our company
  
  
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