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IT Manager

locationsTunis time typeFull time posted onPosted Today job requisition idREQ10307386

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.

About the role

Four seasons hotel Tunis

- Efficient responsibility of operation and maintenance of all computer systems, data and voice communications activities at property.
- Forecasting of technology requirements and upgrading to existing technology to improve effectiveness of installed systems.
- Execution of hotel and corporate systems strategies.

What you will do

- Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
- Establish and maintain user procedures and hardware familiarization for all systems.
- Establish and maintain system security procedures consistent with control requirements and corporate policy.
- Maintain harmonious and professional relationship with all departments and Home Office.
- Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Establish product lifecycle management for hardware/software and 10-year capital planning for technology.
- Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.

What you bring

Education : University or College degree – major in IT
Experience :
- Five years experience in hotel IT
- Minimum two years experience as Hotel Director of IT
- Project Management and knowledge of hospitality applications, PMS, HSIA, POS are assets.
Qualifications :
- Proven leadership skills in a Hotel environment
- Highest level of integrity and transparency
- Strong interpersonal and relationship- building skills and a team player with high energy levels to work with cross-functional teams, negotiate for resources and influence stakeholder.
- Desirable Microsoft or Cisco Certifications, strong network-building and trouble-shooting skills, including Microsoft Operating Systems, MAC Operating Systems and applications.
- Strong business, resources and project planning experience.
- Reasonable cost analysis, cost management and budgeting skills
- Clear understanding of the purpose and reasons for internal control

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Full time
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done