This position will be responsible for digital sales business development and creation of effective growth strategies. The person will work with digital route-to-market & global team members to manage creation of business cases and development timelines; and assisting in achieving revenue targets for these programs. Responsibilities will include becoming a subject matter expert on the current environment, process flow & design and optimizing it for revenue growth, process improvements and customer experience.

Additional responsibilities will include, but are not limited to the following:

• Creating sales strategies to grow conversion at digital touch points in customer support

  
  

• Working with PC and Print organizations to help define the revenue generating opportunities and deployment strategy and timing.

  
  

• Play a key role in the development of the business plans working with the global & RTM teams to meet quality and delivery timelines.

  
  

• Support the regional operations business plans to meet targets/budgets, cost plans and customer experience objectives.

  
  

• Identify inhibitors and solutions to improve performance through regional contact centers and partners, ex. HP On-line Stores, HHO, Channel & Marketing.

  
  

• Manage relationships across the ecosystem and provide updates to key stakeholders and executive management

  
  

• Development of business cases

  
  

• Executing on business funding exercises

  
  

• Driving deployment of strategic programs

  
  

• Executive-level communications

  
  

• Managing to key performance indicators

  
  

This candidate will need to have the ability to drive to the following concepts or behaviors;

• Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.

  
  

• Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.

  
  

• Responsible for revenue and margin contribution for a set of (more than one) solutions or services.

  
  

• Utilizes in-depth understanding of customer business and complex requirements to develop business case, validate the solution, and demonstrate services added value.

  
  

• Utilizes technical and business skills to lead complex cross- functional activities that drive continuous growth of the services business.

  
  

• Establish strategies and business plans to support business goals and initiatives by driving profitable growth

  
  

• Establish a culture of process improvements and recommend changes in alignment with the business.

  
  

• May be responsible for leading, managing, sponsoring or participating on projects.

  
  

• Establish and manage relationships with subject matter experts and appropriate management to develop strong cooperation between teams.

  
  

Education and Experience Required: 

• First Level University degree.

  
  

• 7+ years in digital marketing/sales roles or in like roles/businesses.

  
  

Knowledge and Skills: 

• 3+ years of business development experience

  
  

• 3+ years digital sales experience

  
  

• Web or mobile application sales, conversion programs, and business development

  
  

• Track history of advanced sales and project management skills

  
  

• Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management.

  
  

• Speaks with authority to most layers of depth related to project management methods.

  
  

• PMP Certified preferred.