· Greets customers & delivers menus as per C & G's standards;
· Takes orders from customers in a professional manner and types it on the POS system;
· Shows high level of customer service at all times;
· Uses cross selling & up selling techniques to promote C & G items and increases the average check per table;
· Promotes C & G's special features to customers as per his / her superior's request;
· Reports any problem related to customers to his / her superior & follows up accordingly;
· Responds to customer requests immediately by always being available on his / her section;
· Serves food & beverage to customers and places them as per C & G standards and vice versa;
· Makes continuous checks on his/ her section to check the needs of the customer;
· Follows the service standards of C & G's;
· Cleans & prepares the table after the customer visit;
· Supports his / her peers during rush hour to help in achieving an excellent customer service;
· Attends to work fully dressed as per C & G's standards and pays attention to his / her personal hygiene;
· Maintains his / her station continuously to reflect the best image to the customers;
· Performs other related tasks as required from management.