Job Description

Roles & Responsibilities

Administer and maintain Microsoft SCCM infrastructure Manage and support Microsoft Intune and endpoint management solutions Configure and maintain Active Directory , Group Policies, and Microsoft Entra ID (Azure AD) Administer Microsoft Exchange Online mailboxes, mail flow, distribution groups, and security policies Manage and support SharePoint Online sites, permissions, and collaboration services Administer and troubleshoot Microsoft Teams environments, policies, meetings, and voice/collaboration features Handle endpoint provisioning, deployment, patching, and compliance management Support Windows 10/11 device lifecycle management Resolve incidents, service requests, and escalations related to workplace technologies Deploy software packages, updates, and security configurations Monitor endpoint health, Microsoft 365 services, and compliance status Troubleshoot complex desktop, collaboration, and infrastructure-related issues Collaborate with infrastructure, security, and support teams Create and maintain technical documentation and operational procedures Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .

Desired Candidate Profile

• Strong experience with: Microsoft SCCM Microsoft Intune Active Directory & Group Policy Microsoft Exchange Online SharePoint Online Microsoft Teams Administration Windows 10/11 Administration Endpoint Management & Device Compliance
• Knowledge of: Microsoft Entra ID / Azure AD PowerShell scripting Microsoft 365 administration ITIL processes and incident management
• Experience troubleshooting enterprise collaboration and endpoint issues
• Understanding of security best practices and endpoint hardening
• Strong analytical, communication, and teamwork skills
• Ability to work independently and manage priorities effectively