Overview of Role:  The role of the Global Product Data Lead is to handle Goldstar’s global needs to organise, maintain, and publish Goldstar product information and content using software including PIM, Oracle, Repoman, ATP, Goldstar Website Admin, and multiple Sourcing Platforms specific to the promotional products industry.  You will lead a team of multiple specialists, coordinators, and assistants, in working with a variety of programs to manage product, pricing, photos, images, and data in support of Goldstar’s product data needs, supporting both existing and new products, whilst maintaining accuracy and attention to detail.  Additionally, there will be projects to improve and develop our product line, and support GS team research and analysis needs with data gathering, spreadsheets, and presentations.  This role will also provide support language translations, management of English, French, German and Italian product data files and day-to-day support for Goldstar team needs.  You and your team will also collaborate with the Pricing, Competitive Analysis, and Compliance teams as needed.

Performing the role in line with the Goldstar Values:

Family - Treating our customers and our Goldstar team members like family

Simplicity - Ensuring all of our solutions we supply for our customers are easy with no hassle

Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product

Work hard, play hard - Work hard and give our all and at the same time love and enjoy what we do

What you will do:

• Work with team to assemble detailed product data and process improvements for Goldstar product data globally.
• Organise and make improvements to the New Product Introduction process globally.
• Build an expanded team to support increased needs and workload, and improving our level of service, for both EU and NA.
• Improve processes and gain efficiencies with aligning global workflows.
• Assure items are activated for GS in Oracle and work with Product Development and PDM teams for any corrections.
• Track inventories of active SKUs and communicate stock status issues globally.
• Direct editing and optimisation of new GS website platform & Sourcing Platforms with new/phaseout SKUs, process changes to keep information up to date.
• Support GS Sales and Customer Care teams by helping answer product questions.
• Maintain Product Image & Template library, working with NPI team, supervising workflow for Product Photographer and working with Graphic Artists as needed.
• Maintain Goldstar channel data and images in PIM to support PromoStandards data flows.
• Work with Samples Dept., Quality Control and Production teams as needed.
• Manage Product Databases, Masterfiles, Industry Platform data files and customer product databases – provide hands-on management of both customer & sourcing platform data files, ensuring they are up-to-date and uploaded to relevant websites and industry platforms.
• Sourcing platform optimisation – Undertake research to ensure Goldstar products are optimised on industry sourcing / search platforms globally.
   
• Language translations – employ meticulous attention-to-detail in translating marketing materials from English into other languages, then proof reading and sign-off for printing.
• Provide analysis for category-level, product-level, and SKU-level sales data.
• Other duties and projects as required including but not limited to samples service support, industry research, and other support tasks.

What we need from you:

Previous Experience and qualifications 

• A Bachelor’s Degree in is an advantage.
• 2+ years in a previous product, administrative, marketing or online/data management.

 Key Skills and attributes 

• Languages – Written and oral fluency in English and French languages required (in addition; German or Italian are also desirable)
• Meticulous attention to detail is one of the most important skills for this role – you will be able to demonstrate how you let nothing slip through the cracks.
• Knowledge of Cimpress MCP, PIM, and similar systems, is a big advantage
• Computer literacy and proficiency in standard Microsoft Office applications and Excel in particular.
• Strong administrative abilities - excellent organisation and time management skills and a capacity to manage multiple projects.
• Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role.
• Asense of urgency and the ability to work in a fast-paced and challenging work environment. 

What we will provide:

• The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business.
• A supportive environment with fantastic opportunities to grow and develop your career.
• A modern, fast paced, and exciting company culture.