Sales & Order Support for the Service Department

FMC Human Resources is looking for a specialist for Sales & Order Support for the Service Department for our client thyssenkrupp Polysius, one of the leading suppliers for machineries and plants for the cement production. The position will be supporting local Sales Manager by preparing the offers and handling orders. Following the purchase order the main task is to keep an eye on the delivery times and to support our team in preparing the dispatch documentation being in close contact with the customer. This task requires a strong cooperation with the team in Germany Head Office, where also the basic training will be provided. Department Technical Service Employment Type Full Time Location Turkey, Other Workplace type Fully remote This role's hiring manager: Emrah Ulku

Key Responsibilities

Offer preparation and order management Managing the momentary shipping communication traffic between the Logistics Department in Germany and Turkish end customers, including translation and document submission Submission of the prepared draft shipping documents prepared by the Logistics Department to Turkish end customers Submission of customer comments and requested corrections back to the Logistics Department Aligning with the customer and customers’ custom broker on the final documents If necessary, phone conversation with customers and customers’ custom broker

Skills, Knowledge and Expertise

University degree At least 2 years of experience in a similar function Good command of English and Turkish is a must, German is a plus Experienced in offer preparation and order management, preferably knowledge of local invoicing process Basic knowledge on international shipping procedures and Turkish customs requirements for international and local transports Excellent communication skills, detail-oriented and well-organized A basic knowledge of SAP is an advantage Conversant with MS Office applications

What We Offer

thyssenkrupp Polysius offers you great opportunities to continuously develop your skills and apply your expertise in groundbreaking projects and a wide range of responsibilities. There are countless ways in which you can contribute your experience. Your know-how is one of the key aspects of our business success. At thyssenkrupp Polysius no two jobs are the same. But they all have one thing in common: When it comes to working together we attach importance to openness, reliability and transparency. Become part of our international network and actively contribute your ideas – wherever you work in our company.
thyssenkrupp Polysius is an international company with multicultural teams welcoming diverse talent and providing equal opportunity for everyone.
In addition to the possibility of working remotely, the side benefits for this position will be private health insurance and lunch allowance. Mobile phone and laptop will be provided.

Your personal data/sensitive personal data will be processed for the purposes of evaluating your request for a job application and your eligibility for the relevant position. Our privacy policy for the candidates can be accessed via the below link:

FOREIGN MARKET CONSULTING İNSAN KAYNAKLARI DANIŞMANLIK TİC. LTD. ŞTİ. Özel İstihdam Bürosu olarak Türkiye İş Kurumu tarafından 10/05/2022 – 09/05/2025 tarihleri arasında faaliyette bulunması için verilen 11.05.2022 tarih ve 406 no.lu belge ile faaliyet göstermektedir.

About FMC Human Resources

FMC Human Resources is part of the FMC Group, a German-owned group that supports customers in markets abroad.
FMC Group offers employment solutions in 40+ countries. In Egypt, Morocco, Tunisia, Turkey, and the United Arab Emirates, FMC Group offers a wide range of additional services to understand, operate, and expand their business in these markets.
The service portfolio includes market research and industry analyses, international growth strategies, business model development, business partner and supplier searches, recruitment, and employee leasing (employment outsourcing/employer of record), as well as nearshoring/outsourcing solutions.

Our Hiring Process

Stage 5: Reference Check
Stage 6: Hired
Stage 1: Applied
Stage 2: Phone Interview
Stage 3: Video Interview
Stage 4: Joint Client Interview
Stage 5: Reference Check
Stage 6: Hired
Stage 1: Applied
Stage 2: Phone Interview
Stage 3: Video Interview
Stage 4: Joint Client Interview
Stage 5: Reference Check
Stage 6: Hired
Department Technical Service Employment Type Full Time Location Turkey, Other Workplace type Fully remote This role's hiring manager: Emrah Ulku