Overview of Role: We are looking for a Business Intelligence developer in Tunis to help with the workload for our Contact Centre Analytics team, globally.

This is an exciting opportunity for a motivated BI Developer to work, and develop, as part of a multi-disciplined team in a dynamic, fast paced, global organization. 

The successful candidate will have a strong analytical background, coupled with highly technical skills and should be comfortable working on their own, or as part of a larger group to deliver best-in-class BI tools.

What you will do:

• Collaborate with stakeholders in the analysis, design, development, testing and implementation of premium BI solutions.
• Create and automate data flows to improve the data warehouse.
• Assist the wider development team in delivering timely responses to customer queries in the day to day running of the business.
• Liaise with both technical and business colleagues located locally and in our international offices.
• Provide recommendations to improve system functionality and processes within the BI environment.
• Guide and assist the wider development team in leveraging best practices and delivering reusable and scalable strategic components.
• Responsible for the development of Custom Web Applications, Dashboards & Analytics with an aim to optimize operational business performance.

What we need from you:

• A rigorous, organized and analytical mind.
• Fluent in English.
• Expertise in complex SQL scripting and at least one ETL.
• 1-3 years’ experience with Microsoft SQL Server, SSMS, SSRS and SSIS.
• Microsoft Office 365 experience – advanced Excel skills.
• Data preparation and data visualization expertise.
• Ability to communicate findings, orally and visually, to a variety of audiences.
• Knowledge of, and experience using Looker would be a definite advantage.
• A passion for delivering high quality work.

About National Pen

At National Pen we strive to be the worldwide leader in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. 

With a workforce from over 30 different countries with 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.

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