Systems Administrator

Date: Jul 29, 2024 Location: Tunis, TN, 1053
Company: Vista Systems Administrator - Tunis
Who We Are:
Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.
Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.
What You Will Do:
You will be acting as a Systems Administrator at 2nd level of IT support Model, helping our employees with any IT request/ incident (Google, MacOS and Windows environment) and fixing both hardware & software issues. Below figures and exhaustive list of your duties: Review and triage support tickets. Prepare IT equipment for new hires and on-board employees. Carry out desktop support, Troubleshoot & solve common IT issues (Google Workspace, Amazon Products, Video conferencing {Zoom Rooms, Google Meet}, hardware failures, software installs, access requests, security policies: Network req, spam detection etc...) Edit and modify user accounts and Admin rights per request driven by a Service Desk\Ticketing program- Jira. Assist project teams with technical issues, and disaster recovery plan Build and maintain IT policies and documentation and IT Inventory management. Adhere to change management and processes compliance targeting industry best practices implementation for Internal Business Systems application support Build and Present online training sessions and office hours Maintain a well-organized IT office inventory.
Your Qualifications:
At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you! 2+ years of technical exposure in an operational and support environment. Good understanding of Google Workspace, Microsoft Windows 11 and Mac OS. Good understanding of SaaS products, like Office tools, Slack, Google Meet Excellent English communication; verbal and written. Easy to approach mentality, flexibility, and customer service focus. High motivation, team-oriented way of thinking, and willingness to learn, grow & share new skills and tricks with the team. Detail-oriented with a proactive approach to problem-solving. Solid organizational and time management skills Confident and capable in both a team environment and working on own initiative. Ability to document IT processes, how-to and tech/user-oriented manuals. Ability to drive IT onboarding sessions for new employees.
Why You'll Love Working Here:
Being at Vista means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.
Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees.
Remote First-Culture
In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in-person working will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as many countries in Europe: including Spain, Germany, UK, Czech Republic, Ireland and Switzerland.
As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Equal Opportunity Employer
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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