Key missions of the position:

To provide exceptional customer service by efficiently managing engineering services business. Generating accurate quotes and invoices, actively participating in tenders, and ensuring timely support to the field parts and service sales team are key deliverables. This role is pivotal in enhancing customer satisfaction and driving sales success through meticulous attention to detail, proactive communication, and unwavering commitment to excellence.

Responsibilities:

1. Team Work:

Work with team of 3-5 members, fostering a collaborative and high-performance work environment.

Provide support and response to internal and external customer.

2. Margin and Pricing Management:

Monitor and analyze pricing trends and market conditions to ensure competitive pricing.

Collaborate with sales and finance teams to set and achieve margin targets.

Analyse and study market to identify areas of product improvement and cost reduction.

3. Budgetary Quote (BQ) Submission:

Evaluate technical and commercial requirements from customers.

Prepare and submit budgetary quotes for the regional team within specified timelines.

Collaborate with Engineering and Supply Chain Management (SCM) teams to gather technical clarifications and delivery information for accurate quotes.

4. Tender Quoting:

Prepare and submit quotes for metro tenders through GEM (Government e-Marketplace) and IREPS (Indian Railways e-Procurement System) portals.

5. BQ Preparation:

Create budgetary quotes for new products based on technical manual recommendations.

Address must-change items and conditional-based items.

6. BQ Conversion and Follow-Up:

Coordinate with partner companies for HSN (Harmonized System of Nomenclature) and GST (Goods and Services Tax) details requests.

7. Monthly Reporting and Analytics:

Prepare monthly reports on budgetary quotes, considering tender and order data for IR and private customers.

Conduct monthly analytics of tenders and quotations to identify trends and opportunities for improvement.

8. Digitization in Spares and Trading:

Utilize internal software platforms (Configure, Price, Quote) and tools to prepare spares and tender offers.

Drive digitization and adoption of technological platforms in service operations.

9. Quality and Compliance:

Promote 5S principles for good housekeeping within the department.

Education/Training

• BE/ B.Tech in Mechanical/ Electrical.      

Experience

• 3 to 5 years of relevant experience

Competences

• Systems Understanding - Very Good
• Collaboration - Very Good
• Process Orientation - Good
• Customer Communication - Very Good
• Business Acumen - Good

Languages

• English and Hindi ; Tamil and Kannada is an added advantage

Other Specifications

• Ability to learn quickly
• Agility to adopt to new environment/ business strategies
• Collaborate with multiple departments
• Passionate to lead and take initiatives

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
 

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.