Overview of Role: 

We are currently looking for a Quality Auditor to ensure that all external and internal requirements are met before our product reaches our customers.  You will be responsible for inspecting procedures and outputs, identifying mistakes or non-compliance issues.

As a Quality Auditor you will have a highly analytical mind with strong focus on attention to details.

What you will do:

• Understanding QA standards and methodologies to ensure adherence throughout the production process.
• Performing routine inspections and quality checks to identify any deviations from quality standards. 
• Ensuring Artwork meets customer’s requirements and Graphic details are clear of any discrepancies.  
• Accurately recording errors and tracking them through our data management systems.
• Investigating reports of product quality issues and collaborating with relevant stakeholders to address them.
• Reporting issues to line managers or supervisors promptly for swift resolution.
• Ensuring that the company’s quality assurance standards are consistently met.
• Preparing and presenting comprehensive reports, dashboards, and charts summarizing QA activities.
• Providing valuable recommendations and suggestions for continuous improvement in QA processes.
• Addressing and discussing quality assurance matters and proposed solutions with Supervisors.
• Creating training materials, standard operating procedures (SOP’s), and guidelines to uphold quality standards.
• Working towards achieving departmental objectives and goals.

Requirements and Skills:

• Advanced level in German.
• Basic level in English is required.
• Capable of working under pressure and managing multiple tasks efficiently to meet tight deadlines.
• Exceptional communication skills, both verbal and written, for effective interaction with stakeholders.
• A keen eye for details and Visual Communication Skills
• Prior experience in Quality Control or Inspection role is preferred.
• Experience with Quality Assurance Techniques e.g.: Lean six sigma is an advantage.
• Team player with excellent organizational skills and the ability to prioritize tasks effectively.
• Proficient in MS Office tools for documentation and reporting purposes.
• Graphic Design Skills is an advantage.

About National Pen

In business for over 50 years, National Pen is a world class provider of personalized marketing solutions. We offer high value/low-cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities and high levels of customer care. National Pen operates across 10 locations globally with facilities in Europe, North America, Africa, and Asia and employee over 3500 people through our multi-channel business. 

In December 2016 National Pen Corporation was acquired by Cimpress N.V., a leader in mass customisation. Cimpress employs 10,000 people across 30 countries globally and offers a portfolio of more than 20 successful brands including Vistaprint, National Pen, Albelli, Drukwerkdeal, Pixaprinting, Exprint and WIRmachenDruck. 

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