IT Support (H/F)

valeo - Tunisia - Ben Arous
valeo
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Mission


  • Deployment of local station configuration with the respect of standards
  • Implement IT standards with the IT Center
  • First analysis of IT incidents & coordination with to IT Center & solving L1 / L2 issues and incidents
  • Cooperate with the Outsourcer of the helpdesk
  • Ensure the backup of the VDF administrator (Barflow, eWS, MES, eBTT)


Responsibilities


  • Deploy new infrastructure and network devices, maintain IT devices, ensure the compliance with Valeo Group standards.
  • Maintain the inventory of computer equipment and manage the Altiris assets database
  • Manage Standard software installation & updates.
  • Maintain KPIs at the level of the requested standards.
  • Monitor the backup operations with the Netbackup server and follow LTO tape disposal/change
  • Support users for VDF applications (installation of PCs at production line level, networking and troubleshooting of VDF applications)
  • Ensures the backup of the VDF administrator on the applications (Barflow, eBTT, MES, eWS ...)
  • Participate with the security officer in the actions requested by the cybersecurity audit.
  • Assist users to use smart office tools and track requests for improvement and implementation of new applications and standards
  • Manage the printer incidents with the supplier
  • Ensure the backup of all servers and manage DRP procedures


Job:

Business Applications Support

Organization:

Site IS - J

Schedule:

Full time

Employee Status:

Regular

Job Type:

Permanent contract

Job Posting Date:

2024-05-27

Join Us !

Being part of our team, you will join:


  • one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
  • a multi-cultural environment that values diversity and international collaboration
  • more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
  • a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development


More information on Valeo: https://www.valeo.com
Post date: 10 September 2024
Publisher: LinkedIn
Post date: 10 September 2024
Publisher: LinkedIn