Overview of Role:

We are seeking a proactive, detail-oriented, and dedicated Translation Project Specialist to manage translations across a multilingual in-house team. 

As our Translation Project Specialist, you will be responsible for helping to set up new projects with translators, referencing glossaries and style guides per locale for overall brand consistency, and supporting all stages of translation projects. You are passionate about structuring efficient processes, and always up to date on the latest developments in the localization field. This role also involves using a combination of AI translation tools (Smartcat) and human translators to deliver precise and culturally appropriate content. 

Our ideal candidate enjoys working in a dynamic environment and is a strong team player and communicator who is very proactive, enthusiastic, and comfortable working with global teams in a remote-first environment.

Key Responsibilities:

• Manage localization projects, such as translation requests and QA tasks for various content types, including blogs, social media posts, press releases, and marketing materials such as email campaigns, brochures, and product descriptions. Receive and deliver assignments, plan workload, keep track of projects, negotiate deadlines, and assign work to external translators.
• Communicate project requirements to external translators, proactively keep project stakeholders up to date on progress, and notify them about potential risks or delays. Monitor and ensure deadlines are met for all translation projects to align with marketing plan timelines.
• Basic copywriting experience or use of generative AI to produce marketable quality copy required. More advanced experiences or creative copywriting highly desirable. 
• Collaborate with the marketing team to ensure translated content maintains the intended message and tone. Oversee the localization of content for multiple regions, ensuring cultural and contextual accuracy.
• Use AI translation tools and coordinate with human translators to achieve high-quality translations. Conduct quality checks on translated content to ensure consistency and correctness.
• Identify and resolve issues and questions in a timely and effective manner for stakeholders and translators.

Requirements and Qualifications:

• 5+ years of relevant work experience in localization translator role; experience in Marketing translation is a plus.
• Advanced English language skills, both written and spoken. You will be working with teams through North America, Europe, India and Tunisia. 
• Excellent communication and interpersonal skills, able to manage multiple projects with human translators and internal team members is critical. 
• Strong Microsoft Office skills and proficiency in working with a Translation Management System. 
• Attention to detail and strong organizational skills.
• Ability to work under tight deadlines and manage time effectively.
• Experience in working with global content and understanding regional differences.
• Able to work autonomously, in a team and at a cross-functional level.
• Background in content management and familiarity with content management systems (CMS), including Asana and WordPress is an added benefit.
• Proficiency in at least one of the following languages French, German, Italian, Portuguese or Spanish is highly regarded.
• Bachelor’s degree in Written Language, Marketing or a Communication related field.

Internal Software/Technology:

• CRM/Marketing Automation: Salesforce/Salesforce Marketing Cloud [HL1] 
• Back Office: Asana (Project Management), Microsoft Office 365, Adobe Creative Cloud, Sprout Social (Social Management/Analytics), Smartcat (translations)
• Social: Instagram, Facebook, LinkedIn, Twitter

About Goldstar:

Goldstar is a leading provider of promotional products, specializing in branded writing instruments, drinkware, and bags. We take pride in our global diversity and innovative approach to manufacturing, designing, and decorating products that effectively connect people through interactive, product-based advertising. Based in the United States with a strong presence in Europe, our remote-first team fosters an international environment where passionate individuals thrive, balancing hard work with time to recharge. Join us and be part of a dynamic team dedicated to delivering exceptional promotional solutions worldwide.

#LI-RB1 #LI-Onsite

 [HL1]I would indicate that this is a plus but not a requirement, same for Asana and Adobe Creative Cloud and Sprout.