Job Description
Roles & Responsibilities
We are looking for a Legal Receptionist (H/F), primarily based in Tunis for our subsidiary SEPTEO DIGITAL&SERVICES.
What we can accomplish together:
Integrated into the customer service department, you will have the role of outsourced telephone reception for our clients, lawyers, and notaries.
You will be responsible for the complete management of the telephone switchboard:
- Filtering calls
- Directing callers to their contacts in compliance with given instructions.
- Taking messages
- Making appointments
Desired Candidate Profile
And if it were you?
You have significant initial experience in customer relationship management, demonstrating a great capacity for active listening and a strong commitment to customer satisfaction.
You have excellent written and oral communication skills, as well as a developed synthesis spirit.
Furthermore, you are serious, rigorous, and comfortable with IT tools.