Commercial Manager

About Crown

, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.
It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry.
Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long-term future.

About this opportunity

Crown now has an opportunity for a highly motivated individual to join us as a Commercial Manager. This role will be based in Tunis, Tunisia.
The Commercial Manager role reports to the General Manager and functionally to the Commercial Director. Joining Crown offers you the opportunity to take on an interesting and challenging position in an international company where we value personal and professional development.

Your mission in Crown

As a full member of the management team, the main purpose of the role is to secure significant market share in North & West Africa and develop other markets in the region.

Main Responsibilities

• Build and drive a results-based winning sales culture within your team and achieve sales as per budget including money collection & avoidance of bad debts.
• Drive and maintain the sales discipline within your team with accurate and live information at all times.
• Deliver accurate pipeline, activity and sales forecast reports for the customers on a regular basis.
• Maintain market awareness; stay in touch with market trends including economic, environmental and competitive forces influencing the market.
• Key Account Management for the strategic accounts
• Identify and develop better business opportunities for improved growth.
• Supervise the work of commercial team and coordinates with CTS Engineers.
• Ensure optimal team performance and capability by providing day-to-day leadership, coaching, development and corrective action.
• Production scheduling in line with sales \ customer requirements & production department resource availability to achieve optimum utilization to keep the inventory costs at minimum.
• Uninterrupted customer supply by keeping permissible levels of inventory.
• Attend to customer complaints & follow up with customer services manager and follow up with them to resolve to the customer satisfaction.
• Prepare sales budgets, pricing, volumes & payment terms for Budget and Rolling Forecasts
• Ensure effective adherence to company policies, procedures and sales process.

Required Education And Qualifications

• University degree in Commerce, Business Management, or a related field

Required Knowledge And Experience

• 5 years of experience in Commercial and/or Sales & Business Development fields
• Key accounts management experience, preferably in B2B

Required Skills And Competencies

• Strong data analytical skills
• Tactful in dealing with senior level people in Customers’ organization.
• Compelling Communication skills across all levels of the business
• Excellent negotiation skills & Proactive problem-solving approach
• Demonstrable ability to lead, coach, develop and motivate people.
• Pleasing personality and excellent interpersonal relationship
• Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results
• Effectiveness - understanding the key drivers that maximise the returns and the ability to execute a plan to improve on them.
• Languages: Arabic, English, French

What Crown Offers You

The opportunity to build a career in a multi-cultural environment To be rewarded fairly and promoted based on merit and performance Professional and personal development through training and work experiences Strong engagement and commitment to the safety of our employees

Join us and become part of an international team of professionals who are passionate about sustainable packaging!

Working Together
Accessibility, Equity, Diversity, and Inclusion are key features of Crown’s culture of . We aim to value and respect each individual and foster an environment where everyone is represented.
We strive to promote psychological safety, allowing colleagues to bring their authentic selves to work and ultimately generate a sense of belonging at Crown.

Social Media

Learn more about Crown on our social media channels.
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#crownholdings #metalpackaging #sustainability #workingtogether #crownlife #LI-DNP

Commercial Manager

Requisition ID: 3282 Location: Tunis, TN
Functional Area: Sales Experience Level: Manager Type of Contract: Permanent Provider Description Enabled SAP as service provider
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