Job Title:  Product Data Assistant - German Speaker

Location: Tunis, Tunisia

Reporting to: Global Product Data Lead - Enterprise Data

Overview of Role:

The role of the Product Data Assistant will be to organise, maintain, and publish Goldstar product information and content using software including PIM, Oracle, Repoman, ATP, MCP, Goldstar Website Admin, and multiple Sourcing Platforms specific to the promotional products industry.  You will work with a variety of web-based programs to manage product data, pricing, images, and documents, in support of Goldstar’s product merchandising needs, supporting both existing and new products, while maintaining accuracy and attention to detail.  Additionally, there will be projects to support GS customer data needs with data gathering, spreadsheets, presentations, etc.   Responsibilities include management of product data files, language translations, and day-to-day support for Goldstar team needs.

Performing the role in line with the Goldstar Values:

Family - Treating our customers and our Goldstar team members like family

Simplicity - Ensuring all of our solutions we supply for our customers are easy with no hassle

Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product

Work hard, play hard - Work hard and give our all and at the same time love and enjoy what we do

Primary Duties & Responsibilities

• Work on German language needs for data and merchandising
• Work with team to assemble detailed product data and process improvements for merchandising & products.
• Direct editing of new GS website platform & Sourcing Platforms with new/phaseout SKUs, process changes to keep information up to date.
• Manage Product Databases, Industry Platform data files and customer product databases – provide hands-on management of both customer & sourcing platform data files, ensuring they are up-to-date and uploaded to relevant websites and industry platforms.
• Sourcing platform optimisation – Undertake research to ensure Goldstar products are optimised on industry sourcing / search platforms
• Language translations – employ meticulous attention-to-detail in translating marketing materials from English into other languages, then proof reading and sign-off for printing
• Maintain Product Image & Template library, working with NPI & GS graphic artists as needed
• Maintain Goldstar channel data and images in PIM.
• Work with Samples Dept., Quality Control and Production teams as needed
• Help maintain a library of GS Compliance documentation
• Assure items are activated for GS in Oracle and work with NPI team for any corrections
• Track inventories of active SKUs and communicate stock status issues
• Other duties and projects as required including but not limited to samples service support, Industry Market research, and other support tasks

Requirements & Qualifications

• A bachelor’s degree is an advantage
• 2+ years in a previous product, administrative, marketing or online/data management
• Languages – Written and oral fluency in English and German languages required, in addition, French is a plus
• Meticulous attention to detail is one of the most important skills for this role – you will be able to demonstrate how you let nothing slip through the cracks
• Knowledge of Cimpress MCP, PIM, and similar systems, is a big advantage
• Computer literacy and proficiency in standard Microsoft Office applications and Excel in particular, database experience is a plus
• Strong administrative abilities - excellent organisation and time management skills and a capacity to manage multiple projects 
• Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role
• A sense of urgency and the ability to work in a fast-paced and challenging work environment 

Our values

At National Pen, we are guided by a set of core values that define our culture and approach to hiring:

Customers-First: 

We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.

Continuous Improvement: 

We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.

Goal-Oriented: 

We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.

Integrity: 

We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.

People-Centric: 

We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.

Goldstar :

Goldstar, part of the global National Pen Group, is one of the industry’s fastest growing Trade Suppliers. With a strong presence in both Europe and North America, Goldstar is becoming famous for offering a strong range of writing instruments, bags, and drinkware, combined with headache-free, all-inclusive pricing and a passionate team who will do whatever it takes to delight their customers. Goldstar’s mission is to become the best supplier in the industry, providing our distributors with amazing products and unparalleled service.

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