Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues infinancial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial,passionate and above all fun.

What you will be doing:

As a Network Analyst III, you’ll work with large, complex network systems and maintain the infrastructure that’s critical to the world of global fintech. This will involve configuration changes on network devices such as routers, switches, load balancers and firewalls.

As Network Analyst, you will provide and maintain network connectivity services for FIS networks Globally as required. The team is responsible for fulfilling network tasks providing end to end connectivity requirements for both our internal and external customers.

What you will be doing:

• Deliver new end-to-end connectivity requirements and solutions on the existing FIS Global Enterprise network. To achieve this, you will be:

  
  

• Responsible for managing your own internal ticket queue and completing service requests and tasks via the ITIL based ServiceNow system

  
  

• Responsible for completing network change requests / tasks in accordance with service level agreements and in line with Change Management process

  
  

• Ensures that peer review is performed of proposed network changes, by other members of the team within the agreed timelines

  
  

• Follows documented network services processes and procedures, identifies gaps in processes or documentation and suggests improvements

  
  

• Maintains network services documentation related to work area including: Network diagrams, technical knowledge articles and procedures

  
  

• Completes Out of Hours Change Activity as required to implement planned network changes

  
  

What you bring:

• Have previous experience providing technical support for a multi-vendor Network.

  
  

• Skilled in configuing network devices and have previous experience working with Cisco Routing and Switching Devices.

  
  

• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS

  
  

• Have previous experience in managing multiple requests while maintaining SLA and delivery timelines.

  
  

• Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture 

  
  

•  Ability to understand and apply technical concepts

  
  

• Team skills, including the ability to establish and maintain effective working relationships / Flexibility, versatility, dependability

  
  

• Holds certifications: Cisco CCNA, and or Juniper JNCIA.

  
  

• Preference given to those with training or Certification in CCNP routing and switching level. They should also demonstrate technical knowledge at this level.

  
  

• Demonstrate knowledge and hands on experience with Network principles: Firewalls, Routing, Switching, IP-VPNs and MPLS

  
  

• Excellent verbal and written communication

  
  

• Have an analytical approach to problem solving, able to work under pressure and have a “can do” attitude
  Willing to work out of hours at short notice and be flexible in their approach to work
  A team player, have a strong work ethic and able to manage / prioritize own workstreams

  
  

What we offer :

• An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….

  
  

• Attractive range of benefits including private medical cover, dental cover, and travel insurance.

  
  

• Continuous development through our diversified training across core financial, sales and FIS solutions.

  
  

• A modern, international work environment and a dedicated and motivated, supportive team.

  
  

• A broad range of professional development possibilities, resources and opportunities

  
  

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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