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The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?
About the team:
The Managed Service team is a group of dynamic, knowledgeable, and collaborative individuals who use their business and technology understanding to provide day-to-day solutions and support for multiple key systems within the FIS Capital Markets world. This team of IT professionals oversees the designing, testing, and implementing of very complex functionalities within their respective systems by leveraging all the expertise in FIS’s cutting-edge technology and day-to-day financial concepts.

What you will be doing?

This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients in PTS. The majority of hosted clients all have business with EMEA markets. This additional middle office run tech resource will support and ensure hosted clients’ commitments on scope and delivery dates to be achieved in US region.

This position requires collaboration with top investment banks and brokers to design technical and functional solutions, implement products in the Post Trade domain, enable client changes, enable professional services solutions, provide presentations around solutions, support estimations, and respond to RFI's and RFP's around the services provided, while working with sales.

What you bring:

• Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.
• Good communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.
• Fluent in English.
• Overall, 3 years’ experience with at least 1-year experience in Investment Banking. Experience working in Finance, Capital Market, or FinTech.
• Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.
• Familiar with Docker, Kafka, WebSphere MQ and Couchbase.
• Familiarized with IT Service management processes (ITIL certified is preferred).
• Functional knowledge in listed derivatives trade clearing domain are preferred.
• Implement functional knowledge in listed FIS’s proprietary products FIS Cleared Derivatives, Clearvision.
• Understand, apply and explain trade clearing life cycle related concepts.
• Ability to analyze and solve problems using learned techniques and tools.
• Ability to translate client requirements to technical specifications and communicate to technical staff.
• Proven track record of successfully supporting and managing software products in a SaaS platform
• Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.
• Collaborate with relevant teams (e.g. DEV, SRE, BA) to identify and implement solutions to boost production stability.
• Participate on ongoing production stability enhancement projects and drive Production changes when needed.
• Excellent communicator, fluent in English and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion.
• Proactive and details-oriented track record of authoring high quality documentation.
• Organized approach, manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team.

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:
• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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