Job Description

Roles & Responsibilities

Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.

1. Technical enablement & expertise

• Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.
• Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.
• Support business users in translating their needs into scalable and robust technical solutions.
• Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.
• Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.
• Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.
• Continuously identify and introduce new technologies and approaches that can scale across the company.
• Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.

2. Community building, change & adoption

• Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.
• Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.
• Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.
• Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.
• Collect user feedback and translate it into actionable improvements for tools, processes, and training.
• Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.
• Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.

3. Collaboration between business, IT & AI

• Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.
• Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases

Benefits

• You ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier.
• You ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success.
• You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats.
• You ll have the freedom to explore new tools and propose our citizen development tech stack.
• Your work can directly impact thousands of employees worldwide.
• Environment that values initiative, experimentation, and scalability.

Desired Candidate Profile

• Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot
• Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).
• Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).
• Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.
• Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.
• Experience working with business users and translating their needs into technical solutions.
• Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.
• Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.
• Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).
• Motivation for change management, digital adoption, internal communications, or community building.
• Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.
• Experience with workflow and data automation tools (e.g. KNIME).
• Experience in scaling solutions and driving automation/AI programs at scale.
• Experience with design thinking, user journey mapping, or internal communication strategy.
• Knowledge about governance topics (responsible AI, data ethics, GDPR).
• Certifications in Microsoft Power Platform or AI/Automation tools.