Your main responsibilities will be:

• Contact freight suppliers in Europe by phone and email to ensure the continuous provision of logistics platforms and to obtain the logistics information necessary for the organization of transport;

• Set delivery dates and times to destination platforms by phone and email;

• Inform the Purchasing and Marketing department (on behalf of the client) of blocked orders;

• Communicate transport quotes at the request of the marketing department (on behalf of the client);

• Organize the transport of goods from suppliers in Europe to logistics platforms and track orders until the goods are received;

• Contact current and new carriers to identify the best transport solution in terms of delivery times and transport costs;

• Contact new carriers specializing in group transport / full truckload / refrigerated transport and specific routes;

• Communicate the necessary information to the manager in order to validate transport invoices, pallets and to resolve disputes with carriers;

• Ensure the transfer of tasks and knowledge for the drafting of work procedures within the department;

• Collect and synthesize preliminary data for the preparation of specific reports;

• Participate in the process of improving processes and flows within the department with the aim of streamlining ongoing activities;

• To be responsible for complying with legal rules relating to the secrecy and confidentiality of data and information.

Experience:

• At least 2-3 years of experience in logistics, transportation and customer service.

Key skills

• Excellent communication, diplomacy and negotiation skills.

• Sense of organization, prioritization and respect for deadlines.

• Results-oriented, perseverance and sense of responsibility.

• Analytical and synthesis skills, and strong attention to detail.

• Ability to solve problems and propose innovative solutions.

• Adaptability, stress management and emotional control.

• Effective collaboration with clients, suppliers and partners.

• Commitment to the continuous improvement of processes and performance.

• Skills in recruitment, support and talent development.

Desired Candidate Profile

• Academic level: higher education.

• Foreign languages: French - level B2 ; English - level B2 ;

-Knowledge of other languages ​​such as German/Spanish/Italian - level C1 is an asset

• Technical skills: Microsoft Office (Excel, Word, Power Point), Outlook Mail.

• Programs used: SAP, TMS.

Experience:

• At least 2-3 years of experience in logistics, transportation and customer service.

Key skills

• Excellent communication, diplomacy and negotiation skills.

• Sense of organization, prioritization and respect for deadlines.

• Results-oriented, perseverance and sense of responsibility.

• Analytical and synthesis skills, and strong attention to detail.

• Ability to solve problems and propose innovative solutions.

• Adaptability, stress management and emotional control.

• Effective collaboration with clients, suppliers and partners.

• Commitment to the continuous improvement of processes and performance.

• Skills in recruitment, support and talent development.