German customer service expert - Relocation covered

Speakit

تونس - تونس العاصمة

وظيفة منتهية ( إقرأ التحذير أولا)

تاريخ النشر ٣٠ أكتوبر ٢٠١٩
المكان تونس - تونس العاصمة
نوع الوظيفة Full Time
الشركة
Speakit
Speakit
الناشر

Are you an excellent German speaker, with a good use of the english language?

Does the idea of living and working in Athens, Greece excite you?

If you want to work in a multinational organization, with an excellent working environment, people from all over Europe, with great potential and many more other benefits, then click apply and let us call you

 

Requirements:

The ideal german customer service expert should be:

  • act as a liaison between the german market and the company
  • provide product information and resolve any emerging problems that the customer might face with accuracy and efficiency
  • ensure client complaints are dealt with and logged in line with the company's complaints escalation policy
  • be able to liaise with the team leader to resolve any customer technical issues
  • solidify, maintain and sustain customer relations through customer service and technical support
  • fluent in German, among with excellent oral and written skills in English
  • genuinely excited to help customers
  • patient, empathetic, and passionately communicative
  • able to put themselves in their customers' shoes and advocate for them when necessary
  • problem-solving oriented
  • able to type quickly and without mistakes

 

Benefits:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organized within the team (team events, excursions, themed parties, sporting events, etc