Position Type :

Type Of Hire :

Education Desired :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues infinancial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial,passionate and above all fun.

What you will be doing:

As Network Analyst III, you’ll work with large, complex network systems and maintain the infrastructure that’s critical to the world of global fintech. This will involve configuration changes on network devices such as routers, switches, load balancers and firewalls:

• Responsible for managing your own internal ticket queue and completing service requests and tasks via the ITIL based ServiceNow system,

  
  

• Responsible for completing network change requests / tasks in accordance with service level agreements and in line with Change Management process,

  
  

• Ensures that peer review is performed of proposed network changes, by other members of the team within the agreed timelines,

  
  

• Follows documented network services processes and procedures, identifies gaps in processes or documentation and suggests improvements,

  
  

• Maintains network services documentation related to work area including Network diagrams, technical knowledge articles and procedures,

  
  

• Completes Out of Hours Change Activity as required to implement planned network changes

  
  

What you bring:

• Have previous experience supporting, configuring, and troubleshooting Network Firewall devices,

  
  

• Have previous experience in managing multiple requests whilst maintaining SLA and delivery timelines,

  
  

• Have an analytical approach to problem solving, able to work under pressure and have a “can do” attitude,

  
  

• Have previous configure network devices and have previous experience working with Cisco and Juniper Routing and Switching Devices,

  
  

• Team player with good communication skills

  
  

• Participate regularly in meeting and project status follow-up

  
  

• Lead meeting when necessary: project status follow-up

  
  

• Clear communication and alerts: Proactively highlight any risk or delay on a given delivery or ETA, push the team to find solutions and alert when necessary

  
  

What we offer :

• An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….

  
  

• Attractive range of benefits including private medical cover, dental cover, and travel insurance.

  
  

• Continuous development through our diversified training across core financial, sales and FIS solutions.

  
  

• A modern, international work environment and a dedicated and motivated, supportive team.

  
  

• A broad range of professional development possibilities, resources and opportunities

  
  

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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