About Us

WHY Linedata?

Linedata is an award-winning software solutions company. We believe finance matters to our society as much as energy to life and fueling financial transformation is vital for development and leadership.

We humanize technology :

We are passionate experts who provide investment management and credit communities with innovative, user-friendly products which help their businesses grow in over 50 countries

Our environment is international, ego-free and relaxed. We believe in building confidence through giving clear responsibilities to our team members and managing to given goals and targets. We celebrate success and we enjoy each other’s company

We employ more than 1100 employees representing 40 nationalities spread throughout our offices in 14 countries. We believe in mobility, diversity & teamwork.

Our mission is to continue to find new ways to create and build flexible, mission-critical software and services and to stay on the cutting edge of the financial software space.

JOIN THE MOVEMENT

We provide the investment management and credit communities with an innovative, user-friendly suite of products that, through detailed market and client insights, help their business to grow in over 50 countries.

We are transforming the financial services community which is in constant evolution.

With our agility, we make technology simple & accessible for our users. Let’s work together to achieve the best solutions for our clients.

Chat with our insiders and learn more about your future role at Linedata! Start the conversation: here

Commitment to Diversity

We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and is linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities.

Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

Job Description

We are a global software provider in the fintech industry and are seeking a Production Support Analyst to join our support division based in Tunis. The successful candidate will be responsible for providing exceptional support to our primarily North American-based financial sector clients.

Role :

The Site Reliability Engineer (SRE)/Technical Services Consultant role requires a blend of technical ability and client facing skills. The responsibilities include building and operating full stack cloud infrastructure both in both public and private cloud and also Oracle database administration and disaster recovery across both of those platforms as well as for our fully deployed offerings. The particular focus of the team is on the Linedata Global Hedge (LGH) suite of software and new applications that interact with LGH. Pre-emptive monitoring and problem solving are encouraged as much as reactive and proactive troubleshooting. Candidates should be passionate about scalability, reliability, automation, uptime and availability, building and maintaining mission-critical infrastructure and tools as a platform that enables developers and end users alike to use the cloud more optimally.

Accountabilities:

• Work with full stack cloud enviornments on private and public cloud
• Automate and build best-in-class continuous integration and deployment pipeline
• Create meaningful monitoring, logging, alerting, and responses to issues proactively
• Network, scaling, performance tuning and trouble shooting
• Database administration on Oracle on private and public cloud and deployed offerings
• Implement and maintain disaster recovery solutions on private and public cloud and deployed offerings
• Collaborate with multiple teams throughout the lifecycle of products and services from concept and development to deployment and operations
• Provide clear and timely incident response including candid and objective retrospective
• Participate in the improvement of SLAs, SLOs, and SLIs
• Write and maintain relevant documentation
  
  
  

Job Requirement

Must Have Skills/Experience:

• Bachelor degree or equivalent in technical related subject
• Familiarity with Infrastructure as Code (Terraform preferred)
• Familiarity with CI/CD processes and tools
• Familiarity with infrastructure monitoring tools
• Familiarity with microservice architecture
• Familiarity with Oracle database administration and working knowledge of RDBMS
• Familiarity with Windows Systems Administration
• Continuous learning habit
• Capability to work as a team in start-up pace, open mind and self-motivated
• Strong problem solving skills
• Desire to constantly seek new ways to improve system performance
• Pride in customer relation and exceeding customer expectations
• Delight in building tools to automate routine tasks, organized and detailed
• Excellent written and verbal communication skills
• Flexible working hours to handle on-call duty including weekends on a rota based system
  
  
  

Commitment to Diversity

We recognize, celebrate, and seek to increase diversity across our organization. Diversity is an asset to organizations and is linked to better performance. It is an integral part of how we do business and imperative to our success. As an international Group, we also believe that our people need to reflect our clients and local communities.

Linedata is an Equal Opportunity Employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

We intend to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws