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About the role:

As a Programmer Analyst, you’ll help provide technical support for the FIS TrustDesk Suite of products for more than 80 Wealth and Retirement clients. This could involve working with bleeding edge technology while coding, implementing, maintaining and supporting software applications.

#LI-Hybrid#LI-RB1

About the team:

This position is part of the Wealth and Retirement CIO Team, specifically supporting the TrustDesk accounting platform products. TrustDesk is one of the 8 different applications within Wealth and Retirement.

What you will be doing:

• Provide production support functions for Trustdesk applications.

  
  

• Participate in issue triage, coordinate with clients and vendors on issue triage call, and resolve client issues with Trustdesk.

  
  

• Support TrustDesk web applications running in RHEL and using IBM WebSphere.

  
  

• Provide root cause analysis to overnight batch issues and permanent resolution to the issues.

  
  

• Support file transmissions using sFTP, FTPS, NDM and MQ.

  
  

• Coordinate and support disaster recovery exercises for FIS TrustDesk and clients.

  
  

• Coordinate JCL moves and schedule changes during installs.

  
  

• Participate in end of year activities.

  
  

• Participate in audit activities.

  
  

• Gather TrustDesk statistics and report to management.

  
  

• Developing program logic for new applications and modifying logic in existing applications.

  
  

• Coding, debugging, implementing and maintaining software applications.

  
  

• Maintaining and integrating new application components.

  
  

• Ensuring deployment of system improvements.

  
  

What you will need:

• Technical knowledge of IBM mainframe tools including COBOL, VSAM, JCL, DB2, CICS,SyncSort, Control-M, Mainview, VPS and emulator print sessions.

  
  

• Knowledge of modern, end-to-end systems development life cycles.

  
  

• Proficiency in business modeling and requirements definition disciplines.

  
  

• A bachelor’s in computer science or information systems or equivalent experience.

  
  

Added bonus if you have:

• Previous TrustDesk or trust accounting platform experience.

  
  

• Wealth and Retirement Systems Industry experience

  
  

What we offer you:

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

• Opportunities to make an impact in fintech

  
  

• Personal and professional learning

  
  

• Inclusive, diverse work environment

  
  

• Resources to give back to your community

  
  

• ompetitive salary and benefits

  
  

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass