Job Description
Key missions of the position:
This role is responsible to generate prospects, Achieve Order intake in line with the budget, Payment collection, Customer Engagement & Customer Satisfaction for the entire south region. The incumbent will be responsible to lead a team of sales and collections professionals serving the Zonal Railways and Metro projects.
Main responsibilities:
- Shall be responsible for New & strategic technology / product introduction projects for IR & Metro projects.
- Customer engagement plan to visit customer HQ/Sheds/ works / Division to have strong rapport and generate enquiries. Represent to meet officers at any level for building customer intimacy.
- Achieve order booking & Payment Collection target monthly & yearly. Build customer intimacy and work toward increase market share.
- Manage, coordination & submission of timely responses to all queries raised by IR/Metros customer.
- Drive customer and cross functional teams for optimization of amendments/Deliveries/negotiations/BQs.
- Follow-up with customers regarding MA / DP extension, New enquiry generation, Quoted tenders to convert LOI/FCS to PO’s.
- Handling all techno commercial matters related to introduction of new products in Indian Railway right from submission of technical proposal, budgetary quotations, formal offers against tenders, attend tender negotiations and follow up for orders.
- Obtain first-hand information about our product performance and competitor assessment.
- Lead payment collection & Sales Team with responsibility to hire, develop and build a high performing team.
- Interact with customers who call on us on urgent supplies & other relevant queries.
- Liaise with internal customer care team for timely offering of materials for customer inspection, despatch & Delivery.
- Lead and drive payment collection, Sales, Service & warranty team for solution to customer for warranty recovery, part supply & Rejection for sales reversal and fresh supply.
- Ensure Internal compliances as per Wabtec guidelines.
- Promote principles of 5S in good housekeeping of the department.
- Actively implement total quality systems as part of compliance to company’s policy (IMS/IRIS)
- Performing any other duties which the company may reasonably require.
Experience
- Should have 10-12 Years of Experience on sales & aggressive in Customer centricity.
- Should have experience in handling & executing Railways/Metros business.
- Should have very strong interpersonal skill & collaboration.
- The position should have Commercial /Engineering back round with product knowledge.
- Demonstrate effective communication (both written and verbal), high levels of motivation.
- Should be result oriented and good technical and commercial understanding.
- Excel/Power point/MS Office experience.
Education
- B.Tech/BE from a reputed college/university
- MBA sales degree is preferred
Additional Information
What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
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