Job Description
Roles & Responsibilities
Job Description Main Mission The Delivery Manager oversees the delivery of projects/services, ensuring adherence to deadlines, budget, and quality standards. They are the key point of contact for the client and ensure their satisfaction while coordinating the teams. Key Missions Maintain client relationships and understand their needs Manage multiple projects (planning, budget, KPIs) Anticipate and manage risks and escalations Coordinate internal teams (project managers, experts) Monitor performance and ensure reporting Contribute to the continuous improvement of practices and tools
Desired Candidate Profile
- Proven experience in project management (Agile, PMP)
- Ability to manage several complex projects in parallel
- Excellent communication, leadership and negotiation skills
- My proficiency with project management tools (JIRA, MS Project)
- Collaborative spirit, results-oriented and customer-focused
- Good understanding of business issues and the operational context
- Languages: French, English, Spanish