Jobs in Tunis

Description de l'entreprise <br> <p>Rejoignez un h tel membre du r seau Accor, dont le groupe r unit plus de 45 marques, 5 500 h tels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunit s de d veloppement et d' volution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent cr er un impact positif et m morable pour nos clients, nos coll gues et aussi pour notre plan te. Ensemble, nous incarnons la vision de l hospitalit responsable.<br> Ayez l opportunit de devenir un Heartist , et laissez votre coeur vous guider dans ce monde o la vie bat plus fort.</p> <br> <div>Description du poste</div> <br> <p>Assistant Chef De Partie (H/F)<br> Pr t(e) pour une carri re tr pidante? Vous jouerez un r le cl dans nos cuisines au sein d une quipe formidable. Votre cuisine fera sourire nos clients qui en voudront toujours plus.<br> Ce que l tablissement vous offre :<br> En quelques mots, mettez en valeur les b n fices et les avantages travailler dans votre tablissement<br> Carte collaborateurs offrant des taux r duits chez Accor<br> Plan de formations d livr es dans nos Acad mies<br> L opportunit de d velopper vos talents et de vous panouir au sein de votre tablissement et travers le monde<br> La capacit faire la diff rence travers nos activit s Ethiques &amp; Responsabilit Sociale des Entreprises, comme Planet 21<br> Votre r le :<br> Partager vos id es et vos suggestions pour am liorer les menus<br> Assurer la coh rence dans la pr paration des produits pour les menus et/ou les plats la carte selon les recettes et les standards de l tablissement<br> Assurer la communication au sein des quipes et le perfectionnement gr ce aux avis clients</p> <br> <div>Qualifications</div> <br> <p>Votre exp rience et vos comp tences incluent :<br> Capacit travailler dans un environnement dynamique et challengeant<br> Capacit travailler en quipe<br> Ajoutez ici les dipl mes ou certifications requis si besoin</p> <br> <div>Informations suppl mentaires</div> <br> <p>Votre quipe et votre environnement de travail :<br> En quelques mots, pr sentez l quipe, l tablissement ou l environnement de travail qui refl te la culture de l' quipe<br> Note : Vous pouvez inclure ici les sp cificit s locales ou les crit res l gaux, tels que le permis de travail.<br> Notre Engagement Diversit &amp; Inclusion :<br> Nous sommes une entreprise inclusive et notre ambition est d attirer, de recruter, et de promouvoir la diversit des talents.</p>

<p><br></p><p><b>Responsibilities</b></p><p>Within delegated authority, the Partnerships Officer will be responsible of the following duties</p><ol><li>Works closely with the Resident Coordinator Office economist and other UN Country Team finance experts to promote partnerships to support financing for accelerating the achievement of the Sustainable Development Goals (SDGs) Identifies and provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; Prepares briefing papers, discussion points and strategies to identify financing gaps and opportunities and partnerships needed to improve financing for development in Tunisia for consideration by RC/UNCT; Identifies and promotes innovative financing solutions through but not limited to promotion of blended financing solutions. Contributes to advocacy, communications and dialogues with partners to improve development finance assistance policies and practice; Working in close collaboration with the RCO Economist, ensures effective engagement of relevant government counterparts, private sector, civil society and development partners, to develop engagement and partnerships around SDG financing. Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs; Strengthens and supports UN coordination on financing for development strategies and partnerships. Identifies and supports engagement of wide network of development finance partners to implement agreed financing strategies. Support the development of bankable SDG projects and ensures investment readiness through promotion of blended and innovative financing tools for the UNCT.</li><li>Participates in joint partnership and resource mobilization initiatives and supports management of pooled fund for the UN Sustainable Development Cooperation Framework In collaboration with RC/UNCT develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; Monitors and analyzes resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li><li>Managing the UN Multi-Partner Trust Fund Office (MPTF) in Tunisia: Coordinate and administer the operational and fiduciary management of the Multi-Partner Trust Fund (MPTF), ensuring efficient fund administration, timely processing of allocations, and adherence to established governance frameworks and donor requirements. Organize and support Steering Committee and governance meetings by preparing agendas and documentation, facilitating stakeholder engagement, recording decisions and action points, and ensuring timely follow-up on agreed commitments. Monitor and ensure compliance with MPTF policies, monitoring and evaluation (M&amp;E) requirements, risk management standards, and reporting obligations through regular review of programmatic, financial, and results-based performance information. Consolidate, analyze, and report on substantive, financial, and results-based progress of MPTF-funded initiatives, providing high-quality reports and recommendations to support strategic decision-making by the Steering Committee and contributing partners.</li><li>Assists with the provision of substantive support for strategic planning for and coordination of UNCT strategic partnerships with civil society, the private sector and others SDG achievement Lead the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework Supports a UNCT for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><b>PROFESSIONALISM:</b> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><b>PLANNING AND ORGANIZING:</b> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><b>ACCOUNTABILITY:</b> Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/ her own shortcomings and those of the work unit, where applicable.</li><li><b>CREATIVITY:</b> Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box ; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.</li><li><b>Education:</b> Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, finance or related area, is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li><li><b>Work Experience:</b> A minimum of five (5) years of progressively responsible experience and track record in strategic support to financial partnerships, social corporate responsibility, financing for development, resource mobilization in the context of development cooperation or related area is required. Minimum five (5) years of experience of developing strategic partnerships across government, private sector and civil society organizations, including in financing for development is required. Minimum five (5) years of experience of successful large scale resource mobilization strategies is required. Experience of applied partnerships in one or more of the following areas Food systems, Digital transformation, Jobs and social protection, energy, climate action and of Public-Private partnerships is desirable. Experience in preparing project /programme proposals is required. Demonstrated experience in developing and leveraging innovative financing mechanisms is desirable. Experience in supporting the development of financing strategies is desirable. Experience in managing funds is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.</li><li><b>Languages:</b> English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is required.</li></ul>

Job Description <div> <p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.</p> <p>Your main duties will revolve around on-site quality inspections of our clients products.</p> <ul> <li>Check email daily to receive inspection documents.</li> <li>Attend to inspections on time and communicate with supplier in a professional way.</li> <li>Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.</li> <li>Fulfill inspection reports according with company procedures and timelines.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>Think you have what it takes? First of all, we want someone with:</p> <ul> <li>Experience in quality management, especially <strong>softlines/ garments/ textiles/ footwear </strong>(2 years or more);</li> <li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li> <li>Good command of English (spoken and written);</li> <li>Great attention to detail and strong professional ethics.</li></ul></div>

<p>Supporting planning, forecasting, and budgeting processes</p><p>Creating, analyzing, and optimizing reports and KPI evaluations</p><p>Preparing meaningful decision-making insights for management and business units</p><p>Conducting variance analyses and deriving recommendations for action</p><p>Assisting with monthly, quarterly, and annual financial statements</p><p>Further developing reporting tools, dashboards, and data models</p><p>Ensuring data quality and optimizing reporting processes</p><p>Collaborating with business units and international stakeholders, and participating in reporting, planning, and performance management projects</p><p><strong>Desired Candidate Profile</strong></p>A successfully completed degree in Business Administration, Industrial Engineering, Business Informatics, or a comparable qualification<br>Initial professional experience in planning, reporting, controlling, finance, or data analytics is a plus<br>Very good knowledge of MS Excel and experience with reporting and BI tools (e.g., Power BI, SAP Analytics Cloud) is desirable<br>Analytical mindset and a good understanding of business contexts<br>Strong aptitude for working with numbers and excellent problem-solving skills<br>Very good written and spoken English skills (good German skills are desirable)

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ready for a fast-paced career? You'll play a key role in our kitchens as part of a fantastic team. Your cooking will delight our customers, who will always want more.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What the establishment offers you: In a few words, highlight the benefits and advantages of working at your establishment: Employee card offering discounted rates at Accor; Training plan delivered in our Academies; The opportunity to develop your talents and thrive within your establishment and around the world; The ability to make a difference through our Ethics &amp; Corporate Social Responsibility activities, such as Planet 21</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your role: Share your ideas and suggestions to improve the menus. Ensure consistency in the preparation of products for menus and/or à la carte dishes according to the recipes and standards of the establishment. Ensure communication within the teams and improvement through customer feedback.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a dynamic and challenging environment. Ability to work in a team. Add required diplomas or certifications here if needed.</font></font></p>

<div><br> </div> <div><b> Job Description </b><p> </p> <p>- Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams<br> </p> <p>- Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.)<br> </p> <p>- Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level<br> </p> <p>- Supports the definition and implementation of processes and material flows within the Assembly area line setup<br> </p> <p>- Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc.<br> </p> <p>- Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date<br> </p> <p>- Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2<br> </p> <p>- Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts &amp; documents etc.</p> </div> <div> Qualifications and Experience <ul> <li> <strong> <em>Level of Education :</em> </strong> 3 years of experience in the wiring field</li> <li> <strong>Field of Study:</strong> Technical/Scientific</li> <li> <strong> <em>Language :</em> </strong> French &amp; English </li> <li> <em> <strong>IT:</strong> </em> Microsoft Office</li> <li> <strong> <em>Social competences:</em> </strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li> <li> <strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div><p>.</p> </div> <div><b> Job Description </b><p> </p> <p>- Is responsible for timely, efficient amd correct production of all samples (customer/internal/validation) and coordinates the sample/after market deliveries between all related internal functions (production, quality, engineering a.s.o.), suppliers and customer. Organizes and maintains the sample stock.<br> </p> <p>- manages the sample and after market team in the plant<br> </p> <p>- plans and organizes the prototype parts production in a efficient way in cooperation with the product section<br> </p> <p>- ensures training on specific work instructions and processes related to prototype production<br> </p> <p>- follows the P&amp;L for prototype production<br> </p> <p>- defines and works activ on the process improvements for prototype production in coordination with engineering and the plant<br> </p> <p>- defines the production concept for"after market" parts in cooperation with Industrialisation and the plant<br> </p> <p>- ensures close collaboration with material suppliers, customer, Project Management, Quality, PPE, SCM and equipment supplier<br> </p> <p>- tracking of parts without LEONI FORS partnumber to have the correct quantitiy in the correct time shedule for the correct building phase in the plant<br> </p> <p>-control and manage the stock of parts without LEONI FORS part number<br> </p> <p>-interface to the purchasing process for manual ordering material without LEONI part number<br> </p> <p>-stock management for prototype parts to minimize the scrap</p> </div> <div> Qualifications and Experience <ul> <li> <strong> <em>Level of Education :</em> </strong> 3 years of experience in the wiring field</li> <li> <strong>Field of Study:</strong> Technical/Scientific</li> <li> <strong> <em>Language :</em> </strong> French &amp; English </li> <li> <em> <strong>IT:</strong> </em> Microsoft Office</li> <li> <strong> <em>Social competences:</em> </strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li> <li> <strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div> Company Description <p> <em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</em> </p> <p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em> </p> </div> <div> Job Description <p> </p> <p>- Defines and implements the standard Material Flow processes and KPIs in the Raw Material / Semi-Finished Goods / Finished goods warehouses<br> </p> <p>- Calculates the optimized Kanban quantities by considering: production/customer demand, supplier box quantity, replenishment time, delivery routes, ABC XYZ parameters, etc.<br> </p> <p>- Defines the appropriate type of Kanban boxes to be used for each material by considering: defined Kanban quantity, material weight, material volume, other specific storage requirements, etc.<br> </p> <p>- Defines and optimizes the layout and the space requirements for the storage racks in Raw Material / Semi-Finished Goods / Finished goods warehouses: appropriate storage locations based on ergonomically reasons; proper storage conditions based on the supplier requirements; etc.<br> </p> <p>- Calculates the needed resources for running a lean material flow (incl. workload, no. of personnel, equipment, etc.)<br> </p> <p>- Calculates the Capex (transport and storage equipment), Headcount and Space needed for the Raw Material / Semi-Finished Goods / Finished goods warehouses<br> </p> <p>- Prepares and maintains in CAO eKanban the MIN-MAX level calculation for cut wires and preassembly products<br> </p> <p>- Supports the bundle size definition and technical changes by planning the run in/run out of circuits and sub-assemblies</p> </div> <div> Qualifications and Experience <ul> <li> <strong> <em>Level of Education :</em> </strong> Engineer / Master's Degree</li> <li> <strong>Field of Study:</strong> Industrial Engineering / Logistics or equivalent </li> <li> <strong>Experience:</strong> 1 year of experience is appreciated</li> <li> <strong> <em>Language :</em> </strong> French &amp; English </li> <li> <em> <strong>IT:</strong> </em> Microsoft Office</li> <li> <strong> <em>Social competences:</em> </strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li> <li> <strong>Pofessional Skills:</strong> Production Management / Supply Chain Management / ERP Systems</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div> Company Description <p> <strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong> (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p> <strong>Since 2025</strong>, we have been part of <strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p> </div> <div> Job Description <p> </p> <p>- Supports leaders in designing the employee strategy for their respective area of responsibility<br> </p> <p>- Acts as HR Business Partner to assigned area of responsibility in HR related matters<br> </p> <p>- Acts as an interface to all HR departments for HR-related topics<br> </p> <p>- Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs<br> </p> <p>- Supports strategic workforce planning<br> </p> <p>- Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary<br> </p> <p>- Transmits future staffing requirements to HR Recruiting for further processing<br> </p> <p>- Communicates and coordinates HR related topics for the respective leader or area<br> </p> <p>- Supports the talent management and successor planning<br> </p> <p>- Supports the leader within the salary change process and with personnel development measures<br> </p> <p>- Submits exit support for further execution<br> </p> <p>- Coaches and consults the respective leaders on leadership, competency management and team development<br> </p> <p>- Supports the valuation of future business needs and consults on HR related measures<br> </p> <p>- Supports deployment of HR processes and guidelines </p> </div> <div> Qualifications and Experience <ul> <li> <strong>Level of Education:</strong> University Degree</li> <li> <strong>Experience :</strong> 1 year in the automotive industry is appreciated</li> <li>Language : French &amp; English</li> <li> <strong>Social competences:</strong> Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li> <li> <strong>Professional competence :</strong> Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div> Company Description <p> <em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</em> </p> <p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em> </p> </div> <div> Job Description <p> </p> <p>- Performs and drive efficiency improvement activities<br> </p> <p>- Ensures the implementation of production efficiency monitoring systems including but not limited to KOSU, VSM, 5S, etc.<br> </p> <p>- Performs the analysis of production processes based on standard (IE) methods, detects time bottlenecks, MUDA and implements measures to highlight and resolve<br> </p> <p>- Defines and performs production process balancing according to performed time analysis and implements into the production area<br> </p> <p>- Ensures the creation and maintenance of industrial engineering related manufacturing master data including but not limited to work station documents, MES system data, capacity planning, ramp-up planning, etc.<br> </p> <p>- Supports and ensures the implementation of new products &amp; technical changes (e. g. Change Management according CP2.2.2)<br> </p> <p>- Supports the development of new production equipment and processes in coordination with Country &amp; Production Management teams<br> </p> <p>- Performs time analysis of production processes using REFA or MTM methodology</p> </div> <div> Qualifications and Experience <ul> <li> <strong> <em>Level of Education :</em> </strong> University degree</li> <li> <strong>Field of Study:</strong> Technical/Scientific</li> <li> <strong>Experience:</strong> 1 year of experience is appreciated</li> <li> <strong> <em>Language :</em> </strong> French &amp; English </li> <li> <em> <strong>IT:</strong> </em> Microsoft Office</li> <li> <strong> <em>Social competences:</em> </strong> Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li> <li> <strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<div> Company Description <p> <em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</em> </p> <p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p> </div> <div> Job Description <p> Supporting planning, forecasting, and budgeting processes</p> <p> Creating, analyzing, and optimizing reports and KPI evaluations</p> <p> Preparing meaningful decision-making insights for management and business units</p> <p> Conducting variance analyses and deriving recommendations for action</p> <p> Assisting with monthly, quarterly, and annual financial statements</p> <p> Further developing reporting tools, dashboards, and data models</p> <p> Ensuring data quality and optimizing reporting processes</p> <p> Collaborating with business units and international stakeholders, and participating in reporting, planning, and performance management projects</p> </div> <div> Qualifications and Experience <p> A successfully completed degree in Business Administration, Industrial Engineering, Business Informatics, or a comparable qualification</p> <p> Initial professional experience in planning, reporting, controlling, finance, or data analytics is a plus</p> <p> Very good knowledge of MS Excel and experience with reporting and BI tools (e.g., Power BI, SAP Analytics Cloud) is desirable</p> <p> Analytical mindset and a good understanding of business contexts</p> <p> Strong aptitude for working with numbers and excellent problem-solving skills</p> <p> Very good written and spoken English skills (good German skills are desirable)</p> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>

<br>RINA is currently recruiting for a Northern Africa Renewables Engineering Project Manager to join its office in Tunis within the Power Project Management Division.<br>Mission<br>The Project Manager is responsible and accountable for executing and leading projects, ensuring completion of deliverables within the defined deadlines, scope, and budget. The Project Manager stands at the center of a complex set of relationships among the client, RINA, engineers, contractors, and subcontractors who deliver the elements of the project. The skill of balancing the demands and expectations of these groups lies at the heart of a successful project. The Project Manager is accountable for obtaining and managing adequate resources to meet all project objectives in the most efficient and effective manner.<br>Key Accountabilities<br>1. Project Management:<br>- Develop project plans outlining the scope, objectives, timelines, and deliverables.<br>- Define project tasks and resource requirements.<br>- Create and maintain project schedules.<br>2. Client Interaction:<br>- Act as the primary point of contact between the consulting engineering firm and the client.<br>- Understand client requirements and expectations.<br>- Provide regular updates and progress reports to clients.<br>3. Team Management:<br>- Assemble and lead a project team.<br>- Assign tasks to team members based on their skills and expertise.<br>- Motivate and manage team members to achieve project goals.<br>4. Budget Management:<br>- Develop project budgets and ensure that projects are delivered within budget constraints.<br>- Monitor project expenses and financial performance.<br>5. Risk Management:<br>- Identify potential risks and develop mitigation strategies.<br>- Proactively address issues that may impact project delivery.<br>6. Quality Assurance:<br>- Ensure that the project meets quality standards and client expectations.<br>- Implement and enforce quality control processes.<br>7. Contract Management:<br>- Understand and manage contract terms and conditions.<br>- Ensure that the project complies with contractual obligations.<br>8. Communication:<br>- Facilitate communication between team members, clients, and other stakeholders.<br>- Conduct regular project meetings to discuss progress, issues, and solutions.<br>9. Documentation:<br>- Maintain accurate and up-to-date project documentation.<br>Education<br>Bachelor s Degree in Engineering General<br>Qualifications<br>• 5+ years of experience in an engineering or technical role on renewable projects<br>• Experience in power plant performance definition<br>• Familiarity with EPC contracts, client management, and vendor relations.<br>• Experience in complex tender drafting and preparation (issued by IFI such as World Bank, AFD, BERD etc )<br>• Understanding of industry standards, safety regulations, and quality control processes relevant to the sector.<br>• Knowledge of project management principles, including scheduling, budgeting, and resource planning.<br>• Demonstrated ability to handle multiple tasks simultaneously and to work under tight deadlines.<br>• Professional project management certifications are desirable (e.g., PMP, PRINCE2 Practitioner, or similar).<br>Competencies<br>• WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.<br>• PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.<br>• INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.<br>• DOMAIN &amp; BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.<br>• FORESIGHT &amp; INSIGHT - Context awareness adopting a systemic perspective and informed decision making.<br>RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure &amp; mobility, industry, research &amp; development sectors. Our business model covers the full process of project development, from concept to completion.<br>At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.<br>#LI-SN1<br>

<div> <strong>To be added</strong> </div> <ul> <li> Moderation system monitoring </li> <li> Blocking users who violate the rules of the service </li> <li> Removing inappropriate content (Adult Nudity, Illegal Goods, Bullying, Harassment, Hate Speech, etc.) </li> <li> Keeping track of inappropriate orders in Google Sheets as required </li> <li> Compiling a list of words for censorship</li> <li> Conducting labeling of various datasets </li> <li> Other relevant tasks as required</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> Excellent oral and written communication skills for both French and Arabic languages. </li> <li> Good oral and written communication skills for English.</li> <li> PC knowledge: confident user </li> <li> Strong cultural background</li> </ul>

<div> <p>At QIMA, we re on a mission to help our clients make products consumers can trust.</p> <p>Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.</p> <p>Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you d like to be a part of?</p> <p>Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.</p> <p>Our operations department s purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality</p> </div> <div> <p>As an Quality Inspector, you ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.</p> <p>Your main duties will revolve around on-site quality inspections of our clients products.</p> <ul> <li>Check email daily to receive inspection documents.</li> <li>Attend to inspections on time and communicate with supplier in a professional way.</li> <li>Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.</li> <li>Fulfill inspection reports according with company procedures and timelines.</li> </ul> </div> <div> <p>Think you have what it takes? First of all, we want someone with:</p> <ul> <li>Experience in quality management, especially <strong>softlines/ garments/ textiles/ footwear </strong>(2 years or more);</li> <li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li> <li>Good command of English (spoken and written);</li> <li>Great attention to detail and strong professional ethics.</li> </ul></div>

<p>This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.</p><p>We are looking for Territory Manager to join our team!</p><p>Responsibilities:</p><ul><li>Serves as a trusted advisor and expert to the Partner (e.g. Value Added Reseller (VAR), Distributor, SI, ISV, Managed Service Provider) on where to play within emerging trends in Partner's ecosystem in alignment with HPE business priorities.</li><li>Works with the Partner to create a mutually beneficial plan for the future.</li><li>Drives end- to- end HPE revenue, profitability, and pipeline by creating joint business plans and leading data-driven sales efforts with the Partner.</li><li>Articulates both HPE global and local business strategies to effectively "sell with," "sell to," and "sell through" the Partner, creating a scalable selling ecosystem.</li><li>Tailors solutions to influence the broader Partner ecosystem.</li><li>Develops thorough knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.</li><li>Demonstrates business and sales leadership by building mutually beneficial, executive-level relationships with one or many Partners to grow HPE market share.</li><li>Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed, including sales cadence, education, marketing, executive briefings, proactive forecasting, business planning, and client engagements.</li><li>Drives HPE marketing strategy through the customer.</li><li>Drives account mapping process with the Partner and HPE Sales teams to align field sales.</li><li>Promotes increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem.</li><li>Leads and implements HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE.</li><li>Influences Partner to drive increased number of sellers, Solution Architects, and other Partner resources to HPE portfolio.</li><li>Tailors selling solutions to fit the needs of the partner's customer profile including HPE products, services and technology alliances to achieve assigned quota.</li><li>May recruit and develop business relationships with new partners, working to increase partner commitment to HPE.</li><li>May spend time monitoring Partner sales floor to help develop pipeline.</li><li>Works to ensure that partners are aware of, and compliant with, HPE's SBC requirements for Partners, including applicable legal obligations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University or Bachelor's degree preferred, or equivalent experience.</li><li>Typically 7+ of selling experience at end-user account or partner level.</li><li>Experience selling to partners in a complex environment.</li><li>Technology Acumen: Thorough awareness of current technology trends and related HPE strategy and ability to articulate same to Partner.</li><li>Sales Acumen: Able to influence the partner to take actions that create increased value to HPE. Effectively exercises selling skills such as identifying potential opportunities, utilizing appropriate sales platforms and resources, and formulating and proposing solutions with the goal of expanding HPE's business. Acts with a sense of urgency to build strong customer relationships and drive solutions for the partner.</li><li>Account Management: Thorough understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies, creating increased business opportunities and value for HPE.</li><li>Partner Industry Acumen: Thorough understanding of Partner industry, trends, competitors, and the channel. Considered a subject matter expert for the Partner industry.</li><li>Partnering Acumen: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts. Thorough understanding of the Partner's relationships and needs.</li><li>Negotiation and Conflict Management: Ability to achieve agreement within business contexts, and resolve issues so that every party is satisfied.</li><li>Sales Forecasting: Ability to look forward and anticipate partner needs, proactively forecasting sales quota and effectively bridging sales gaps.</li><li>Communication: Professional, clear, and effective verbal and written communication.</li><li>Time Management: Ability to prioritize and effectively meet deadlines.</li><li>Creativity and Entrepreneurship: Ability to innovate, think beyond proscribed solutions, and take proactive steps to advance HPE sales efforts.</li><li>Fluent French and English languages</li></ul>

<p>Key responsibilities : Order-to-Delivery Workflow Management : Inputting, reviewing, and approving orders in SAP. Conducting an initial availability check and confirming delivery times with the customer. Prepare the necessary delivery documents (batches, freight documents, export documents). Follow up on the creation of delivery notes and coordinate with Logistics/Transport. Resolve order issues (credit, reminders, export restrictions, etc.) in accordance with Sika s policies. Customer and Administrative Services &amp; Invoicing : Issue credit/debit memos in the event of a confirmed non-compliance. Check document consistency before issuing invoices. Help ensure the quality of customer data (by updating it regularly). Internal &amp; External Customer Support : Handle all order-related inquiries as the sales representative. Proactively communicate in the event of availability issues or delays Ensure effective coordination with Sales, Logistics, and Finance (Credit) Keep track of customer non-conformities in Salesforce and follow up on them. Business Contact Governance &amp; Master Data : Acts as the key point of contact for process and master data requests Cooperates with IT/IS, Business to identify best practice Provides recommendations for process, data, and system improvement Monitors process standards and the quality of master data Application of QEHS Standards Actively participate in occupational safety and health (OSH) training, evacuation drills, and awareness campaigns. Follow emergency procedures. Contribute to the health and safety culture and to continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's/Master's degree in administrative management and commerce</p><p>At least 3 years of experience in a similar position</p><p>In line with Sika's values and principles</p>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in Quality Management Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p>

<p>Ensure all guests receive the highest level of service and handle all guests request in an efficient, courteous and professional manner to achieve maximum satisfaction while complying with the Four Seasons policies. What you will do Drive Talent Excellence by recruiting, onboarding, training, and developing a high-performing Housekeeping team, including third-party service providers. Manage Department Operations &amp; Costs by optimizing labor, supplies, and operational expenses while consistently delivering exceptional guest experiences and service standards. Lead Performance and Team Engagement through coaching, performance management, regular feedback, staff meetings, and fostering a positive, motivated workplace culture. Ensure Exceptional Quality Standards by overseeing inspections of guestrooms, public areas,and back-of-house spaces to maintain luxury-level cleanliness and presentation. Drive Operational Efficiency and Asset Management by maintaining inventories, safeguarding equipment, and implementing preventive maintenance and cleaning programs to maximize asset lifespan. Partner Across Departments to deliver seamless support, respond to operational needs, and enhance overall guest satisfaction through strong cross-functional collaboration. Oversee Housekeeping Administration &amp; Compliance by maintaining accurate records, payroll documentation, operational reports, and ensuring adherence to company policies, safety standards, and procedures. Shape Strategic Department Success by developing budgets, managing capital improvement plans, supporting business objectives, and leading the department through change, emergencies, and special projects.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field preferred. Minimum 5 years of progressive Housekeeping leadership experience in a luxury hotel, resort, or upscale hospitality environment. Proven experience managing large teams, budgets, inventory, and service quality standards. Excellent English communication skills, both written and verbal, with the ability to build strong relationships across departments and lead diverse teams. Strong commitment to maintaining luxury hospitality standards, conducting inspections, and delivering exceptional guest experiences. Ability to control labor costs, operating expenses, and departmental budgets</p>

<p>Context &amp; Environment</p><p>Tunisian regulations and TotalEnergies company rules on the transport of dangerous goods. Degraded economic context, low margins for distributors. Plan to renew tanks for compliance.</p><p>Activities</p><p>Transport Management System:</p><ul><li>Implementation and maintenance of the Transport Management System (SMT).</li><li>Steering of Group SMT audits (preparation, coordination with intervening functions).</li><li>Ensure interim for the Transport Manager within the scope of delegations assigned to him.</li><li>Participates in the monthly AF Transport meeting.</li><li>Leads transport reviews and ensures compliance with the schedule.</li><li>Leads operational reviews with transporters and ensures the implementation and progress of action plans.</li><li>Communicates and disseminates monthly transport KPI performance.</li><li>Ensure daily monitoring and updating of transport action plans.</li><li>Participate in the update of transport procedures.</li><li>Keep the transport emergency plan up to date.</li><li>Monitor regulatory transport watch.</li><li>Monitor driver feedback in a central file, communicate actions related to this feedback to the concerned parties and follow up on the related PAC.</li><li>Analysis and evaluation of risks inherent in transport activities and development of the risk register.</li><li>Keep the transport risk register up to date (population and update) and update critical transport tasks.</li><li>Reporting of events via the Progress Card tool.</li><li>Entry of transport accidents/incidents on the One Synergie tool.</li><li>Participation in accident/incident investigations and ADCs.</li><li>Share transport REX and awareness campaigns with transporters.</li><li>Planning and conducting transport emergency exercises with transporters and intervening functions.</li><li>(Lubricants, Bulk LPG, and Fuel activity).</li><li>Monthly RMS calculation.</li><li>Apply instructions relating to the operation of the product quality management system within the scope of activity.</li></ul><p>Audits/inspections and unannounced checks:</p><ul><li>Preparation and participation in One Maestro audits.</li><li>Manage transporter inspections according to a schedule approved by the company (ICT).</li><li>Follow up on action plans resulting from inspections (ICT).</li><li>Conduct unannounced checks on the road and at unloading sites.</li></ul><p>Training:</p><ul><li>Ensure PATROM training for drivers.</li><li>Manage the annual driver training plan according to SMT requirements &amp; local regulations.</li><li>Management of the driver and their authorizations database on the Track&amp;Trace platform.</li><li>Monitor driver evaluations by transporter driving instructors.</li><li>Organize regular awareness sessions on safety-related topics to inform drivers of best practices to adopt.</li></ul><p>HSEQ:</p><ul><li>Comply with HSEQ rules and current regulatory standards, particularly regarding road safety and the transport of dangerous goods.</li><li>Promote a safety culture among drivers.</li><li>Monitoring of incidents and accidents to draw lessons and improve safety practices.</li><li>Participate in the drafting of Transport REX.</li><li>Challenge drivers to provide feedback on incidents and near-misses to continuously improve HSE practices.</li></ul><p><strong>Desired Candidate Profile</strong></p>Experience in logistics and/or HSEQ fields. Excellent command of Microsoft Office tools. Good knowledge of management and steering indicators. Good knowledge of Safety, Quality &amp; Environment management systems. Listening and communication skills. Organization and rigor. Stress resistance. Good interpersonal skills, sensitivity to internal and external customers, adaptability.

<p><br></p><p><b>What you will do:</b></p><ul><li>Provide technical support via email and chat in a professional and efficient manner;</li><li>Troubleshoot product issues and guide customers through solutions step-by-step;</li><li>Identify whether an issue is related to the bulb, app, connectivity, setup, or user configuration;</li><li>Ask the right questions to understand and diagnose the problem;</li><li>Follow troubleshooting procedures while also using good judgment when the situation isn't covered by a standard process;</li><li>Document customer interactions and troubleshooting steps clearly;</li><li>Escalate complex or unresolved technical issues when necessary;</li><li>Provide a positive, patient, and professional customer experience;</li><li>Manage multiple conversations efficiently while maintaining accuracy and quality.</li></ul><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 for both spoken and written);</li><li>At least 1 year of experience in technical customer support role;</li><li>Previous video support experience would be plus;</li><li>Tech-savvy mindset;</li><li>Strong troubleshooting and problem-solving skills, with the ability to investigate issues and find effective solutions;</li><li>Critical thinking and strong common sense, with a practical and analytical approach to resolving customer issues;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p>Benefits:</p><ul><li>Flexible schedule: 2 days off and 5 working shifts from Sunday to Saturday , covering one of the following shifts: 6AM 2PM or 4 8AM 4PM (EDT);</li><li>Opportunity to cooperate fully remotely;</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Balance between project workload and personal time;</li><li>Responsive leadership interested in your development;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>So if you're a proactive Technical Support Consultant who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent English communication skills (at least C1 for both spoken and written);</p><p>At least 1 year of experience in technical customer support role;</p><p>Previous video support experience would be plus;</p><p>Tech-savvy mindset;</p><p>Strong troubleshooting and problem-solving skills, with the ability to investigate issues and find effective solutions;</p><p>Critical thinking and strong common sense, with a practical and analytical approach to resolving customer issues;</p><p>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p>