Job Description
Roles & Responsibilities
Main mission: The Delivery Manager oversees the delivery of projects/services, ensuring adherence to deadlines, budget, and quality standards. They are the key point of contact for the client, ensuring their satisfaction while coordinating the teams.
Key missions
- Maintaining customer relationships and understanding their needs
- Managing multiple projects (planning, budget, KPIs)
- Anticipating and managing risks and escalations
- Coordinate internal teams (project managers, experts)
- Monitor performance and ensure reporting
- Contribute to the continuous improvement of practices and tools
Desired Candidate Profile
Profile & qualifications
- Proven experience in project management (Agile, PMP)
- Ability to manage several complex projects in parallel
- Excellent communication, leadership and negotiation skills
- My proficiency with project management tools (JIRA, MS Project)
- Collaborative spirit, results-oriented and customer-focused
- Good understanding of business issues and the operational context
- Languages: French, English, Spanish