Looking for a dynamic Freight Forwarder Manager, who has a minimum experience of 5 years in Overland Transport, Air Freight, Sea Freight and Customs Clearance.
Responsibilities
- Coordinate and manage all aspects of the shipment process, including booking, documentation, and customs clearance.
- Communicate effectively with clients, suppliers, and carriers to ensure smooth and timely delivery of goods.
- Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.
- Prepare and process necessary shipping and customs documents, including bills of lading, commercial invoices, and export/import documentation.
- Ensure compliance with international trade regulations and customs requirements.
- Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise.
- Provide exceptional customer service by promptly addressing any inquiries or concerns from clients and maintaining strong relationships with key stakeholders.
- Optimize shipping routes and methods to minimize costs and improve efficiency.
- Stay updated on industry trends, regulations, and best practices to continuously improve the freight forwarding process.
- Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance.
Skills
- Excellent communication and interpersonal skills to effectively communicate with clients, suppliers, and carriers.
- Strong organizational and multitasking abilities to manage multiple shipments and deadlines simultaneously.
- Attention to detail to ensure accurate documentation and compliance with customs regulations.
- Problem-solving skills to handle unexpected issues or delays in the shipment process.
- Proficiency in logistics software and systems to track shipments and generate necessary documentation.
- Strong knowledge of international trade regulations and customs requirements.
- Ability to work well under pressure and in fast-paced environments.
- Excellent time management skills to prioritize tasks and meet deadlines.
- Strong negotiation skills to secure favorable rates and terms with carriers and suppliers.
- Ability to work independently as well as part of a team to achieve common goals.
- Good knowledge in Kuwait market & potential clients.