Virtual Receptionist

ََََ - Tunisia - Tunisia

Our client is a well-established print and marketing services provider, seeking a professional and personable Virtual Receptionist to serve as the first point of contact for their office. This role involves managing incoming calls and ensuring smooth day-to-day operations. Fluency in English and proficiency with phone systems are essential for success in this role.


Location:


Fully-Remote (Work from Home), 9 AM - 5 PM EST


Key Responsibilities:


  • Gatekeeping: Act as the first point of contact, managing incoming calls and directing them to the appropriate department or individual.


  • Phone System Management: Utilize the office phone system to handle calls, manage voicemail, and route messages effectively.


  • Administrative Tasks: Perform general administrative tasks as needed, including data entry, filing, and managing office supplies.


  • Professional Representation: Represent the company professionally and courteously, upholding the company's values and standards in all interactions.


What Success Looks Like:


  • Effective Gatekeeping: Manage calls efficiently, ensuring smooth and professional interactions.


  • Professional Demeanor: Exhibit a courteous and professional demeanor, providing a positive first impression for clients.


  • Proficient Phone Management: Demonstrate proficiency in using the office phone system and handling call-related tasks effectively.


  • Organized Administrative Support: Provide reliable administrative support, maintaining an organized and functional front office environment.


Qualifications:


  • Fluent English: Excellent verbal communication skills in English for handling calls.


  • Phone System Experience: Experience with phone systems and managing incoming calls effectively.


  • Organizational Skills: Strong organizational skills and attention to detail for managing front desk operations.


  • Experience: Prior experience as a receptionist or in a customer-facing role.


Application Process:To be considered for this role these steps need to be followed:
  • Fill in the application form


  • Record a video showcasing your skill sets


Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt