Is responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issuesIs responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issues. - Controls deployment of LEONI and customer quality strategies and drives quality actions. - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits. - Ensures that actions are compliant with customer specific requirements (CSR). - Manages customer interface for all quality matters. - Takes actions in close consultation with management to ensure customer satisfaction. - Follows up rework for customers (customer responsibility). - Supports during pre-production and production. - Supports internal and customer audits. - Provides support for Q improvements. - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty). - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty). - Supports by evaluating and negotiating project-specific requirements with customer. - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers.

Desired Candidate Profile

Education Level: University Degree in technical field Experience: Min 1 years in Operation Quality/ Quality Customer Interface/ Quality Project.

Benefits Local Language C1. English C1. ISO Standards. Total Quality Management (TQM). Quality Tools and Techniques. Quality Planning.