Manages and supervises the Operations Quality org unit according to defined objectives and KPIs

Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery

Takes responsibility for standard & governance adherence and process execution

Leads the direct reports in the area of responsibility

Plans the regular team activity in order to cover all the activity stages and reply to all the requests received

Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results

Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge

Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth

Functional accountability for Operations Quality on segment level

Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products

Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how

Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163

Desired Candidate Profile

Education Level : University Degree in a relevant field

Language: German, English & French

Experience : Min 5 years in Quality

Communication

Social & intercultural sensitivity

Change management

Target & result orientation

Motivation & resilience

Self-organization

Conflict management

Teamwork