Ensures the smooth operation of the catering (food & beverage) department, guaranteeing that every aspect of the customer experience is achieved with an optimal level of excellence.

Works as part of a team to maximize customer satisfaction and comfort, by responding positively and quickly to their requests.

Takes responsibility for the tasks and missions related to the position, ensuring that all tasks are carried out professionally and within deadlines.

Contributes to the implementation of the department's plans and objectives, where the hotel's initiatives and objectives are achieved.

Collaborates with their direct management, ensuring cost and inventory control, as well as the achievement of productivity and performance levels.

establishes and maintains effective working relationships while promoting the company's culture and values.

Ensures compliance with legislation by ensuring that due diligence standards and best practices are planned, implemented, and properly documented for internal and external audits, with rigorous follow-up. Company Description

Desired Candidate Profile

• Experience in food and beverage service is an asset, but not essential
• A hands-on approach with a positive and solution-oriented mindset
• Commitment to providing exceptional customer service and a genuine passion for the hospitality industry
• Ability to offer creative solutions, with relevant advice and recommendations.
• Personal integrity and the ability to thrive in an environment of excellence, availability and dynamism are essential.
• My mastery of computer systems on various platforms.
• Excellent communication skills.