Service Delivery Analyst

lxbfYeaa - Tunisia - Ariana Tunisia
Company Description
Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS Global

Job Description

Position Type :


Full time

Type Of Hire :


Experienced (relevant combo of work and education)

Education Desired :


Associate's Degree

Travel Percentage :


0%

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?  #LI-Hybrid #LI-RB1


What you will be doing:


Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.


As Service Delivery Analyst, you will be :


  • Responsible of migrating multiple applications from one data center to another using an automated tool.


  • Monitoring Implementation for the clients migrated and monitoring testing pre-Go Live


  • Migrating Data (Manual/Automated)


  • Issues documentation


  • Disaster Recovery testing prior to migrating clients, and documentation


  • Dealing with Ops on any issues identified before, during and after the migration, coordination with the technical and DEV team for the resolution.


What you bring:


  • Good communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.


  • Experience with build, automation, and artifact technologies.


  • Understanding of DevOps and DevOps tools.


  • Self-motivated to learn new technology and stays up to date with the latest technology.


  • Ability to understand and apply concepts


  • Ability to analyze and solve problems using learned techniques and tools including escalation practices


  • Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems


What we offer you:


  • At FIS, we hire the best. In return, you receive exceptional benefits including:


  • Opportunities to innovate in Fiintech


  • Tools for personal and professional growth


  • Inclusive and diverse work environment


  • Resources to invest in your community


  • Competitive salary and benefits


Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


#pridepass




Post date: 23 August 2024
Publisher: Bayt
Post date: 23 August 2024
Publisher: Bayt