Job Title : Examination Invigilator
Department: English and Exams
Location: Tunisia- Tunis
Contract : NPW
Closing date 02 February 2025
Role purpose
To ensure that any test administered by the British Council runs smoothly on the test day/s and that all assigned test day duties and standards are met.
About Us
The British Council provides access to English Language and other UK qualifications through its Examinations Services. The UK qualifications and assessments that we provide have the power to change people’s lives, enabling them to access life, study or work opportunities overseas or in their own countries. Qualifications and examinations are one of the most powerful drivers of improvements in teaching, learning and professional practice.
The British Council Examinations Services administers a wide range of UK exams on behalf of UK based Exam Boards and awarding bodies. These include English
proficiency exams such as IELTS, Cambridge English and Aptis, school exams such as
IGCSE, O and A levels for Cambridge International Examinations (CIE) and Edexcel International, a range of professional and university qualifications such as ACCA (accounting).
Main Opportunities/challenges For This Role
Challenges in this role may include the importance given by the British Council to its Quality and Compliance (QCA) standards. The incumbent is expected to adhere to QCA to a high standard to ensure examinations are conducted with the highest level of integrity, professionalism, and candidate experience. This role will also demand a high level of punctuality and time flexibility
Main Accountabilities
You will be accountable for maintaining the integrity and reputation of the British Council and the various examination boards by ensuring that tests are delivered to prescribed standards for customer service, security and administration. You will also be accountable for promoting a positive image of the British Council by providing a high standard of customer care on the test day.
- Programme/service support
▪ Report promptly to test venue at agreed time. In case of any delays or if unable to get to the test venue, inform the appropriate test day or British Council Examinations Services staff in a timely manner.
▪ Follow all relevant standards & procedures, based on training and reference materials provided by the British Council Examinations Services and the relevant Exam Boards.
▪ Be familiar with the emergency procedures for the test day venue.
▪ Invigilate examinations to the standard required by the British Council Examinations Service and the relevant Exams Boards.
▪ Actively monitor candidates during tests to make sure that there is no violation of test conditions.
▪ Support the supervisor to ensure that candidates have a positive and consistent test day experience and a positive image of the British Council.
▪ Ensure all material is accounted for and handed over securely to the supervisor.
▪ Complete and maintain accurate records of exam assignments. Complete all reports, logs and claims accurately as required by British Council Examinations Services.
▪ Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud.
▪ Report any incidents, emergencies or breaches of security to the appropriate test day supervisor.
▪ Work with the test day supervisor to promote and ensure the wellbeing of candidates at all time. In case of emergencies, follow correct procedures.
▪ Additional duties in line with the role may be required.
▪ Enable good customer flow by giving candidates clear direction and answering their enquiries.
▪ Ensure that candidates follow the agreed exam procedures regarding the location and security of their belongings.
▪ Conduct candidate entry, exit, identity checks and Test Day Photography procedures according to exam requirements.
▪ Ensure special arrangements are provided as required
- Training and development:
▪ Attend all briefing and training sessions as requested by the British Council Examinations Services Centre.
▪ Complete all mandatory training modules: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required.
- Other important features or requirements of the job:
▪ You will be paid as per the terms and conditions of your letter of assignment.
▪ You may be required to work weekends (Saturdays), public holidays, extended hours in the early morning or late evening. You must have the flexibility to work
Role Requirements
Qualifications: College graduate or equivalent from any university (public or private) – Undergraduates are allowed
Experience: Customer service: experience of responding to children and parents' needs (as customers) in a professional manner, to a high level of quality.
Skills And Knowledge
- Using technology level 1
- Communications in Arabic and English level 1
Equality, Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email
[Click to show email]Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted