At TLScontact, we work with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service.

Job Type: Full-time, full remote

Responsibilities:

- Developing and managing business intelligence solutions for the organization

- Developing and maintaining reports and dashboards to improve business processes and results by measuring and monitoring KPIs

- Collaborating with various teams for the purpose of collecting data and supporting them to develop reports and dashboards that fill their needs

- Analysing business results and propose solutions to the management and executives to improve

- Creating and maintaining documentation that includes the design, requirements, and user manuals

- Workflow automation

Skills Needed:

- Structured thinking and heavy attention to detail

- Experience in Data analysis and Business Intelligence

- Experienced in creating reports and dashboards using Power BI

- Experienced in workflow automation using PowerAutomate

- Advanced Excel skills

- Ability to manage and prioritize tasks efficiently

- Self-starter, takes ownership, and delivers with minimal supervision

- Cultural sensitivity and comfortable with a global and very diverse company

- Excellent spoken and written English

- Skills in Python, javaScript and SQL could be a plus

- Metabase knowledge could be a plus

Check out our Privacy Notice

https://static.tlscontact.com/media/global/privacy_notice_candidates_-_gdpr.pdf