inDrive is an international multiapp headquartered in Mountain View, CA. Our ride-hailing user base exceeds 150M users in more than 700+ cities in 47 countries. And our eNPS rate reaches 65,5%! This is twice and even three times higher than companies usually have, including our competitors.
Currently we're actively growing in Egypt and looking for Customer Support Specialist.
This position is based in Tunis, Tunisia
What will you do:
- Outgoing calls to clients
- Response to clients requests via chat and email
- Analysis of client requests (chat, email)
- Conflicts resolution
What we expect from you:
- Arabic language speaker
- English language speaker (intermediate)
- Good verbal communication
- Multi-tasking
- Work in a team
- Grammatically correct in written and verbal
- Stress resistance
- Responsibility
- Computer literacy
- Customer Focus
- Desire to benefit and help people
What we offer:
- 5/2 shift work/rotation (morning, daytime. night time)
- 2000 TND Gross
- opportunities for internal career growth and development.