Job description

Company Description

LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.

Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.

• Is responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issues.
• Controls the deployment of LEONI and customer quality strategies and drives quality-related actions.
• Leads regular internal and external follow-up meetings and conducts regular customer and plant visits.
• Ensures that actions comply with Customer Specific Requirements (CSRs).
• Manages the customer interface for all quality-related matters.
• Takes actions in close consultation with management to ensure customer satisfaction.
• Follows up on rework activities for customers (customer responsibility).
• Provides support during pre-production and production phases.
• Supports internal and customer audits.
• Provides support for quality improvements.
• Is responsible for determining and negotiating LEONI's liability in the event of quality complaints (0-km, warranty).
• Supports the determination and negotiation of LEONI's liability in the event of technical complaints (0-km, warranty).
• Supports the evaluation and negotiation of project-specific requirements with customers.
• Supports the evaluation of first-tier quality contracts with customers and first-tier suppliers.

• Education Level: University Degree in technical field
• Experience: Min 1 years in Operation Quality/ Quality Customer Interface/ Quality Project.

• Local Language C1.
• English C1.
• ISO Standards.
• Total Quality Management (TQM).
• Quality Tools and Techniques.
• Quality Planning.