Job Description

Roles & Responsibilities

Are you passionate about leading people, scaling automation, and enabling Citizen Development & AI adoption across a global organization? As Team Leader RPA & Citizen Development, you lead a cross-functional team consisting of two roles: 'AI & Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.

1. Team leadership & people development

• Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.
• Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.
• Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.
• Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.
• Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.

2. Delivery & technical oversight

• Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.
• Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.
• Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.
• Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.

3. Strategy, stakeholders & governance

• Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.
• Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.
• Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.

4. Adoption, improvement & scaling

• Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.
• Identify opportunities to improve tools, processes, delivery models, and governance
• Explore new technologies in AI, RPA, Power Platform, and intelligent automation
• Identify what to scale across the company and where to reuse existing solutions.
• Report progress, value, and pipeline transparently to management.

Desired Candidate Profile

• Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.
• Experience with UiPath and/or Microsoft Power Platform.
• Strong business-to-technical translation skills and stakeholder management across business and IT.
• Good communicator and storyteller, able to make complex topics simple and actionable.
• Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.
• Outcome-oriented, with the judgment to balance delivery speed against technical soundness.
• Intrinsically motivated to innovate and improve your team, its processes, and yourself.
• A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.
• Experience scaling automation/AI programs across a large or global organization.
• Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.
• Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.
• Programming/scripting awareness (Python, VBA) and API/database integration.
• Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.
• Experience with change management, digital adoption, or community building.