Tunisia , Tunis
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Company

Job Details

Job Description

Roles & Responsibilities

- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs

- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery

- Takes responsibility for standard & governance adherence and process execution

- Leads the direct reports in the area of responsibility

- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received

- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results

- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge

- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth


Functional accountability for Operations Quality on segment level

- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products

- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how

- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163/p>

Desired Candidate Profile

  • Level of Education: University degree
  • Branch Of Study:/strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain
  • Experience: 5 years of experience in relevant field are necessary.
  • Language: French, English
  • Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork
  • Professional competences: Autonomy / Customer relationship skills / Priority management

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