Job Description
Roles & Responsibilities
- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs
- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery
- Takes responsibility for standard & governance adherence and process execution
- Leads the direct reports in the area of responsibility
- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received
- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results
- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge
- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth
Functional accountability for Operations Quality on segment level
- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products
- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how
- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163/p>
Desired Candidate Profile
- Level of Education: University degree
- Branch Of Study:/strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain
- Experience: 5 years of experience in relevant field are necessary.
- Language: French, English
- Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork
- Professional competences: Autonomy / Customer relationship skills / Priority management