Tunisia , Tunis
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Company

Job Details

Job Description

Roles & Responsibilities

1) Project management and governance

  • Define the project scope (objectives, boundaries, assumptions, constraints) and formalize the project plan.
  • Organize and lead the kick-off, the committees (steering, project) and the follow-up rituals.
  • Define the milestones, manage the planning and ensure progress monitoring until closure (review/lessons learned).

2) Quality, methodology and deliverables

  • Ensure the application of the project methodology (processes, templates, management rules, acceptance criteria).
  • Manage the production, review and validation of deliverables (specifications, test plans, minutes, reports, procedures).
  • Ensure the collection, analysis and documentation of functional/technical requirements in conjunction with the relevant teams.

3) Risk management, changes

  • Identify, qualify and manage risks and action plans (planning, workload, dependencies, quality, suppliers).
  • Manage change requests (impacts, arbitrations, decisions) and secure the perimeter.

4) Communication, reporting and stakeholders

  • Ensure smooth and structured communication with clients, management and internal teams.
  • Produce and distribute progress reports (KPIs, alerts, decisions, roadblocks) and facilitate action plans.
  • Coordinate project stakeholders (business, IT, service providers) and facilitate problem-solving.

5) Resources and economic management

  • Plan and monitor workload, coordinate cross-functional resources and arbitrate priorities with the relevant managers.
  • Monitor the budget and profitability of the project (consumption vs. forecast), alert in case of deviation and propose corrective actions.

interfaces cl s:

  • Customers / sponsors / third party representatives.
  • Internal teams: Delivery/Services, Support, Security, Architecture/Technical.

Desired Candidate Profile

Required skills:

Knowledge (knowledge)

  • Project management methodologies and governance.
  • Principles of planning, workload estimation, risk management and change management.
  • Concepts of IT architecture and integration (APIs, flows, environments, testing/deployment)
  • Raising awareness of data security and confidentiality requirements.

Expertise (technical and operational skills)

  • Build and manage a project schedule, workload plan and dashboard.
  • Facilitating workshops, meetings and committees; formalizing minutes and summaries of decisions.
  • Produce/review deliverables (specifications, procedures, test plans, minutes) and secure validations.
  • Managing escalations, arbitrating, negotiating and coordinating cross-functional teams.

Interpersonal skills (behavioral competencies)

  • Leadership, organizational skills and the ability to prioritize.
  • Excellent written and oral communication skills, ability to synthesize information, customer focus.
  • Rigour, autonomy, proactivity and a sense of responsibility.
  • Ability to work across departments, manage tensions and build consensus.

Profile / Education / Experience:

  • Education: Bac+4/5 (engineering school, university or equivalent) or equivalent experience.
  • Experience: 3-7 years (adaptable) in project management, ideally on IT projects / application solutions.
  • My proficiency with project management and collaboration tools (MS Project/Excel)
  • Languages: Fluent French; Professional English appreciated depending on client context.

Key Performance Indicators (KPIs):

  • Respect for milestones and deadlines (On-Time Delivery).
  • Mastery of budget and workload (variance between planned and actual).
  • Quality of deliverables and compliance rate (acceptance/PV, customer returns, reopenings).
  • Customer and stakeholder satisfaction (feedback, incidents, escalations).
  • Quality and regularity of reporting, proactive risk management.

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