Job Description
Roles & Responsibilities
Responsibilities and Accountabilities
Escort migrant beneficiaries between IOM premises and designated healthcare facilities.
Ensure the comfort, dignity, and safety of beneficiaries throughout medical-related transport and appointments.
Support the completion and clarification of medical documentation required by beneficiaries, such as forms and prescriptions.
Assist with administrative procedures at medical facilities including registration, follow-up appointment scheduling, and documentation handling.
Provide emotional reassurance and basic psychosocial support during medical visits.
Communicate observed medical or psychological concerns of the beneficiaries to IOM medical staff or caseworkers, particularly highlighting any protection concerns.
Maintain clear and updated records of all accompaniment activities, administrative tasks completed, and any incidents or issues faced.
Coordinate with IOM medical personnel and external healthcare providers to facilitate smooth service provision.
Monitor and report daily activities, including any challenges encountered, to the Migration Health Unit.
Provide support in emergency health-related referrals and ensure close coordination with medical partners.
Perform such other duties that may be assigned by the supervisor.
Desired Candidate Profile
EDUCATION
Bachelor s degree in Nursing, Public Health, Social Work, or related field; or equivalent professional experience in healthcare/social services with two years of experience or ;
High school diploma with four years of relevant experience.
EXPERIENCE
- Prior experience in a health-related setting or working with vulnerable groups (migrants, patients) is an asset.
- Familiarity with administrative procedures in health institutions is desirable.
- Sensitivity to cultural, gender, age, and disability issues.
SKILLS
- SKILLS
- Strong interpersonal, and communication skills.
- Practical computer skills including MS Word, Excel and Outlook.
SECTION 5
Languages
REQUIRED
For all applicants, fluency in French and the local language (Arabic) is required (oral and written).
DESIRABLE
Working knowledge of English
Strong interpersonal, and communication skills.
Practical computer skills including MS Word, Excel and Outlook.