Tunisia , Tunis
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Company

Job Details

Job Description

Roles & Responsibilities

As part of the development of our activity and the strengthening of our partner network, we are looking for an Account Manager-Market. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.

Main Mission

Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.

Responsibilities:

- Develop and maintain strong, long-lasting relationships with portfolio partners.

- Monitor and analyze partner performance.

- Design and implement action plans to improve overall performance.

- Ensure proper execution of commercial activations and promotions negotiated with partners.

- Support and train partners.

- Handle partner complaints and resolve disputes in coordination with internal teams.

- Identify and develop upsell and cross-sell opportunities with existing partners.

- Produce regular performance reports.

Requirements

- Minimum of 3 years of experience in account management, Retail, sales, or a similar role.

- Bachelor s degree (or equivalent) in business, marketing, management, or a related field.

- Excellent interpersonal and analytical skills.

- Ability to work with cross-functional teams.

- Strong results-driven and performance-oriented mindset.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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