Job Description

- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs

- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery

- Takes responsibility for standard & governance adherence and process execution

- Leads the direct reports in the area of responsibility

- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received

- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results

- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge

- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth

Functional accountability for Operations Quality on segment level

- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products

- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how

- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163

Qualifications and Experience

Education Level : University Degree in a relevant field

Language: German, English & French

Experience : Min 5 years in Quality

Communication

Social & intercultural sensitivity

Change management

Target & result orientation

Motivation & resilience

Self-organization

Conflict management

Teamwork

Interested?