Primary responsibilities

Monitor MCP orders and clear blocks from import to Oracle, rejected orders from MCP, Awaiting Fulfiller Response status.

Ability to communicate clearly to employees across the Cimpress Businesses.

Identify and resolve any disruptions in the inventory feed to MCP.

Routinely monitor website sites to assure designed products are live, displayed correctly with accurate scenes and designer set up.

Monitor websites to document category, search positioning, customer ratings.

Assure Product SLAs in the different facilities.

Other duties as assigned.

Growth & Career Opportunities

At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.

Requirements & Qualifications

Requirements:

• Ideal candidate will be self-starter with commitment to producing high-quality work.
• Must be skilled and comfortable with web-based programs and the internet, as well as in managing data.
• Must have high level of expertise in using Excel and other Microsoft Office tools.
• Candidate will be a results-driven, active member of the New Product group.
• Must possess excellent communication skills and be a team player who works to creatively solve problems.
• Demonstrated adherence to company policies and procedures.

Knowledge:

High School certificate or technical certificate.

Fluent English verbal and written

• Fluency in Another European language is a plus.

  Be comfortable communicating with a variety of people outside our organization including technical, customer service and support personnel.

  Marketing experience a plus.

  +2 year of experience in related work

Skills:

Advanced to Superior proficiency with Microsoft Excel.

Intermediate proficiency - Microsoft Office programs.

Very Detailed with high level of accuracy required.

Skilled with web-based programs, the internet and in managing data