Computer Technician Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p><b>The Role </b>We are looking for a curious and organized junior professional to join our Tunisia IT team and support the day-to-day IT and security operations of our Tunisia offices and production/drilling sites, working closely with our local IT lead. This is a hands-on, on-the-ground support role for someone who wants to learn how IT support, cybersecurity and business applications come together in an international business. Your work will be driven by day-to-day needs and requests from your local IT lead and the CIO/CISO, keeping endpoints, servers and networks running, handling entry-level security tasks, and helping translate business needs into data-driven applications. No two days will look the same. You won t be expected to know it all on day one. What we care about is your drive to learn, your attention to detail, and your ability to keep things moving.</p><p>Responsibilities This is a responsive, support-first role: your day-to-day priorities will be set by your local IT lead or the CIO/CISO, across three main areas. Day-to-Day IT Support (Primary Focus)</p><ul><li>Provide day-to-day support for endpoints (workstations, laptops, mobile devices): setup, software issues, user accounts and access.</li><li>Provide basic support and monitoring for local servers and network infrastructure (connectivity, Wi-Fi, VPN, DNS), escalating complex issues to your local IT lead or HQ.</li><li>Troubleshoot everyday IT issues for colleagues in Tunisia, on-site and remotely, as they come up.</li><li>Maintain an accurate inventory of IT equipment, software and licenses across Tunisia sites.</li><li>Carry out regular inspection and maintenance of IT equipment and infrastructure.</li><li>Assist with system installations, software rollouts, patch management and cloud user administration (Microsoft 365, Azure/AWS), as directed by your local IT lead or the CIO.</li></ul><p>Entry-Level Cybersecurity Tasks</p><ul><li>Assist in monitoring cybersecurity tools and dashboards for Tunisia systems, flagging anomalies as requested.</li><li>Support basic security hygiene: patching, access reviews, and account/password hygiene checks.</li><li>Support security awareness initiatives when requested: training sessions, phishing simulations and internal communications for Tunisia colleagues.</li><li>Support local preparation for audits, risk assessments and compliance activities (including NIS2), as directed by your local IT lead or HQ.</li></ul><p>Business Applications (Key Focus Area)</p><ul><li>Act as a translator between local business users and IT/data teams, turning everyday business needs, pain points and processes into clear requirements for data and analytics applications, when requested by your local IT lead or the CIO.</li><li>Help map how business processes and data flow today, spotting where more structure or AI could improve accuracy and decision-making.</li><li>Support the design, testing and rollout of simple AI-powered or low-code business applications and dashboards that turn raw data into decision-ready insights.</li><li>Gather feedback from end users after go-live and help refine applications so they keep matching real business needs.</li></ul><p>Growth Opportunities This role is designed as a launchpad. With close mentorship from your local IT lead, and growing exposure to the CIO/CISO as you take on more, you will gradually build deeper expertise across:</p><ul><li>IT Operations, from day-to-day support to servers, networks and cloud platforms.</li><li>Cybersecurity, from awareness basics to hands-on security tasks and compliance support.</li><li>Business Applications &amp; AI, from understanding business needs to translating them into data-driven, AI-powered tools.</li><li>Compliance &amp; Governance, from documentation to audits and regulatory frameworks such as NIS2.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Education </b>Bachelor's degree (or equivalent) in Computer Science, IT, Cybersecurity, Information Systems or a related field. Certifications (CompTIA, ITIL, Microsoft, Cisco, AWS...) or a Masters' degree are a plus, not a requirement.</p><p>Experience No professional experience required; this is an entry-level role with full mentorship. Internships, academic projects, or any relevant exposure to IT or cybersecurity are valued but not mandatory.</p><p>Technical Baseline Basic understanding of networking (TCP/IP, DNS, VPN, Wi-Fi) and cybersecurity principles. Comfortable with Windows; basic familiarity with Linux and general server concepts is a plus. Familiarity with Microsoft 365, Azure/AWS is an advantage; interest in scripting (PowerShell, Python) is a bonus. Interest in data &amp; analytics tools (e.g., Power BI, low-code/AI app builders) and how they turn business processes into structured, decision-ready data is a plus. Willingness to learn enterprise systems, cloud platforms, and security tools on the job.</p><p>Who You Are Organized and detail-oriented, you follow through and keep things on track. Curious about how the business works, with an interest in turning real-world processes and challenges into structured data and technology solutions. A clear communicator who can summarize information simply, in French, Arabic and English. Proactive, you look for what needs to happen next without being asked. Comfortable switching between different types of tasks throughout the day. Professional and reliable when working with local colleagues, vendors, and HQ contacts. Adaptable and eager to learn, ready to grow beyond your comfort zone.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b> <span>Oversee all aspects of a profit and service driven catering department while personally prospecting, selling, planning and servicing corporate and social business.</span></p><br><br><br><p><b>What you will do</b></p><br><br><p>Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards. (25%)</p><br><br><p>2. Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment. (10%)</p><br><br><p>3. Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. (25%)</p><br><br><p>4. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. (5%)</p><br><br><p>5. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. (5%)</p><br><br><p>6. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments. (3%)</p><br><br><p>7. Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel. (3%)</p><br><br><p>8. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing,</p><br><br><p>Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits. (8%)</p><br><br><p>9. Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee. (5%)</p><br><br><p>10. Respond according to the crisis management plan to any resort emergency or safety situation. (1%)</p><br><br><p>11. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee. (5%)</p><br><br><p>12. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact. (5%)</p><br><br><p><b>What you bring</b></p><br><br><ul><li>Education: College education preferred</li><li>Experience: 6 Years experience as a Catering or Conference Services Manager in a full service resort or hotel, 3 of which at the Assistant Director level (or higher) handling weddings and the social market.</li><li>Skills and Abilities: Excellent reading, writing &amp; oral proficiency in the English language</li><li>Proven interpersonal skills with a track record of successful client interactions.</li><li>Coaching and People Development Skills</li><li>Good organizational skills.</li><li>Attention to detail.</li><li>Ability to multitask</li><li>Ability to work long and irregular hours, weekends, and evenings.</li><li>Able to negotiate, organize, delegate &amp; work under pressure</li><li>Basic knowledge of audio-visual equipment, internet, telecommunication technology – helpful.</li><li>Knowledge of Delphi Sales and Catering Software</li><li>Computer literacy to include MS Word, Excel, and ability to use e-mail and the Internet.</li><li>High level of creativity with food and beverage menu proposals</li></ul><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<p><b>Schedule &amp; Hours:</b></p><br><br><p>full time</p><br><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Requisition ID 36706 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Contract Type Short Term Contract Length 12 months Posting End Date 25/05/2026 Purpose of the Job The Receptionist is responsible for providing secretarial, clerical and administrative support to Resident Office (RO) staff in order to ensure an effective and efficient operation of the office. Acting as the first point of contact the Receptionist deals with general enquiries, answers phone calls and greets visitors as they arrive at the office. They also ensure that the office activities are running smoothly in terms of supplies and equipment and support the Resident Office staff with basic clerical duties and tasks. The Receptionist contributes to maintaining a safe and secure office environment by supporting basic security protocols, including visitor access control, monitoring of entry points, and adherence to safety and security procedures. As the first point of contact, the role also involves maintaining awareness of potential risks and promptly reporting any security or safety concerns in line with office guidelines. Accountabilities and Responsibilities Reception (75%) • Screening incoming telephone calls (internal and external), determine purpose of calls, and forward calls to appropriate personnel or department, take and deliver messages when appropriate personnel are unavailable. • Answer questions about organization and provide callers with address, directions, and other information. • Deal with general inquiries in a professional and courteous manner, in person, on the telephone or via e-mail; direct inquiries as appropriate. • Greet and receive visitors, determine nature of business, direct and accompany visitors to appropriate personnel, keep visitors log. • Manage visitor access in line with security procedures, including verifying identity, issuing guest passes, escorting visitors, and preventing unauthorized entry. • Monitor access to the office by observing entry points and, where applicable, using available systems (e.g. CCTV, alarms) to identify and report suspicious activity or security risks • Depending on RO, may prepare meeting rooms with presentation equipment/materials and refreshments; arrange passes, monitor visitors, and prepare periodical visitor statistics for HQ. • Assist visiting missions if required. • Support office safety and security by following established procedures, maintaining vigilance, and promptly reporting incidents, hazards, or irregular situations • In case of emergencies (e.g. fire alarms, medical situations), assist with initial response actions such as guiding visitors/staff and informing relevant contacts in line with office protocols. Clerical/Administrative (25%) • Work closely with the Admin Team and coordinate, where relevant, with the RO Security Focal Point to ensure smooth office operations and adherence to administrative and security procedures. • Arrange couriers screen, sort and process mail for RO staff, ensuring secure handling of sensitive or confidential documents. • Scan, copy and send documents. • Depending on RO, it may be required to provide ad hoc support to the assistants/administrative staff/Office Manager • May be responsible for the maintaining of staff whereabouts schedule. • May be responsible for checking general RO e-mail and forwarding to the relevant staff member for further action. • May be entitled to ITC duties • Assist in maintaining accurate administrative records (e.g. contact lists) to support safety, communication, and emergency preparedness. • Report any observed security, safety, or operational risks or irregularities to the Admin Team or RO Security Focal Point in a timely manner. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; • A working culture that embraces inclusion and celebrates diversity; • An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum secondary education, university preferred. • Previous experience in a receptionist / secretarial capacity. • Familiarity with the use of office equipment, such as fax, photocopiers etc. • Excellent verbal communication skills with a good telephone manner. • Good interpersonal skills. • Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word) and e-mail (Microsoft Outlook) combined with ability to acquire other skills as necessary. • Ability to work on own initiative and take responsibility where necessary and to work as part of a team. • Multilingual English plus relevant country of operation language • A good phone manner and excellent organisational skills with ability to deal with people effectively. • Follow the Bank s policies and procedures, including basic safety and security protocols. • Awareness of confidentiality requirements and information security principles in an office environment. • Ability to remain vigilant and exercise sound judgement when handling visitors, communications, and sensitive information. • Security certification, training, or prior security-related background is considered an asset. • Ability to work to a high standard (and while under pressure). • Responsible and attentive approach to maintaining a safe, secure, and well-controlled office environment. • Honest and trustworthy. • Good time management skills. • Cultural awareness and sensitivity.</p><p></p></section>

<p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.</p><p>Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager and the direct supervision of the Protection Officer, the successful candidate will support with the provision of reception, orientation, referral and assistance to vulnerable migrants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Social Work, Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database .</li><li>Proven experience in the field of assistance to migrants and / or humanitarian activities targeting vulnerable individuals.</li><li>Experience with governmental authorities, the UN and / or other national/international institutions.</li><li>Experience in working with non-governmental organizations is an asset.</li><li>Knowledge of Tunisia and regional issues in the thematic area of migration and health is a distinct advantage.</li><li>Good drafting skills and clear oral communication.</li><li>Strong knowledge of computer applications, especially MS Word, Excel, Outlook and Access.</li><li>Fluency in french is required (oral and written).</li><li>Working knowledge of Arabic and English.</li><li>IOM s official languages are English, French and Spanish.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><strong>Required Competencies</strong> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><strong>Values</strong> - all IOM staff members must abide by and demonstrate these three values:</li><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><strong>Core Competencies behavioural indicators (Level 1)</strong></li><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Notes</strong></p><ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations.</li><li>Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li><li>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p>Carry out screening interviews with migrants to understand and assess their vulnerability, identify their specific needs and determinate their eligibility for IOM assistance;</p><p>Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per the needs identified and within the limits of resources available;</p><p>Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions as well as distribution of information sheets, leaflets/brochures regarding social or medical services in Tunisia;</p><p>Provide individualized and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services;</p><p>Follow-up with IOM partners responsible for provision of assistance provided through referral;</p><p>Support the process of case management to identify the short, medium and long-term solutions for every migrant assisted;</p><p>Support in the preparation and submission of financial documents in relation with direct assistance to vulnerable migrants.</p><p>Assist to the planning and implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</p><p>Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform</p><p>Maintain a professional and neutral behavior, as well as empathy with migrants;</p><p>Perform such other duties as may be assigned.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>You'll be part of a small, cross-functional data team that drives impact across Fabulous.<br> We work closely with Product Growth, User Acquisition, and Finance.<br> We take a full stack approach : every team member contributes across the full data spectrum.<br> We don't specialize into Analytics Engineering or Data Science or Data Analysis.<br> While we each have our own strengths, we contribute to projects across the entire spectrum of data work.<br> This encourages strong ownership and drives impact.<br> Practically, we work across three areas: - Analytics Engineering : Data modeling and transformations to build, maintain, and scale our analytics pipelines in dbt .<br> Once an MVP is validated, we implement and improve it iteratively - with solid testing, data observability, and architecture that keeps tech debt manageable.<br> - Applied Analytics : Data exploration, dashboard building in Omni, and ML model building.<br> We aim for simplicity and interpretability but don't shy away from complexity when we face it.<br> We work with highly data literate stakeholders - when building new models or dashboards we empower our users to continue to analyze the data themselves.<br> - Data Science: ML model building to make predictions to inform the business quickly.<br> Our stack: **Fivetran · BigQuery · dbt · Amplitude · Omni** This role is critical to the team's continued success: - Diverse, high-impact projects.<br> You'll work on business-critical problems in close collaboration with business teams — improving metric accuracy, exploring new growth perspectives, building well-tested reporting pipelines, investigating data discrepancies, or applying statistics and ML where they add real value.<br> - Building and maintaining our codebase.<br> You'll contribute to solid analytics pipelines using SQL and dbt.<br> Managing tech debt, improving engineering practices, and shaping the project's architecture are core to this role.<br> - Growing into ownership.<br> Over time, you'll own parts of the codebase, become the go-to person for at least one business team, and have a strong voice in how the analytics project evolves.<br> - Leveling up the team.<br> Share knowledge, and contribute to practices that help everyone grow.<br> Speak up - we want you to shape the team's direction, cohesion, and mission.<br> - Working autonomously.<br> You'll manage your own projects and stakeholders.<br> Clear, concise documentation is expected so future collaborators can build on your work.<br> We embrace the age of AI.<br> We use tools like Claude Code daily to write, review and ship code faster, while focusing our time on problem solving multiple projects in parallel.<br> We are building out multiple entry points for our business stakeholders to interact with our data in natural language and believe this is the future of data work.<br> You'll report to the Data Lead and be part of the Engineering team.<br> About Us An award-winning health, wellness, &amp; coaching company that creates apps which fall the top ten internationally.<br> Our science-based approach sits squarely in the tech-for-good lane, helping people live their best lives.<br> Everyone who has joined this company is committed to using evidence-based research to find the absolute best ways to change lives for the better.<br> Our History Three co-founders created the Fabulous app: Sami, Amine, and Taylor.<br> Growing up in Tunisia, Sami and Amine were only 16 when they met.<br> With their early iteration, they reached out to Taylor, an award-winning designer in Malaysia.<br> Their vision was welcomed into an incubation lab for startups at Duke University led by world-renowned Behavioral Economics Professor Dan Ariely.<br> Our Chief Storyteller Jaz co-founded the Introductory Psychology program at Stanford University.<br> Our Approach We use a behavioral economics lens to help individuals find that 'on switch' inside them to achieve their fullest potential.<br> What has emerged is a system that transforms tiny habits into profound long-term changes.<br> A world in which people with ADHD thrive.<br> A method for gratitude to reach through difficulty.<br> A sanctuary to seek out your true purpose.<br> A fountain of knowledge.<br> A space for rest and self compassion.<br> Our Mission Help every individual discover the wonderful person inside themselves by creating: beautiful, evidence-based, life-changing products.<br> Our Environment The first thing that sets us apart is that we’re not a place at all.<br> While we’re a remote company, it’s not unusual to feel you know your teammates better than those you’ve shared an office with in the past.<br> Ours is a professionally nourishing environment that is flexible and fully remote.<br> Team members enjoy in house challenges and Slack event and work across a variety of tools.<br> Meetings are kept to a minimum and deep work is encouraged.<br> Our Awards Apple Best Apps of 2018 Editor’s app choice in more than 30 countries Winner of Google’s Material Design Award Best App Finalist in Google Play Awards Consistently ranking in the top ten Health &amp; Fitness apps Backed by Facebook Startup Lab and Microsoft Venture Our Norms Ownership : Be the CEO of your tasks.<br> No one is watching over your shoulder.<br> Be the proof.<br> Open Communication: Constructive ideas are always flying across time zones.<br> Deep Work: Disconnect.<br> Find your flow.<br> Become industrious.<br> It’s about the work here.<br> Always Offer Context: Sharing rationale works wonders in asynchronous conversations.<br> Impeccable Agreement: Promise, then follow through.<br> Everyone relies on everyone.<br> Egos are checked at the door.<br> Those who join our workforce place themselves in service of our members.<br> Our Future To this day, over 30 million people have started their journey to better themselves with our apps.<br> We are creating a generation of change-makers, with the same drive to help others, each in their own way.<br> Our Invitation At Fabulous, every team member is a sculptor in their own right.<br> Together, we help millions of users step out of their block of stone and step into the fullest version of their life through behavioral science.<br> Tell us what drives you; if you were to pick up your tools, what would you contribution look like?<br> Required: - University degree in Engineering, Computer Science, or Applied Mathematics - 4+ years of experience across data science, analytics, or analytics engineering - ideally with exposure to more than one of these - Excellent SQL skills, with experience building data models using dbt (or similar tools) - Strong engineering fundamentals: testing, clean code, peer review, CI/CD, git workflows - Passionate about the future of AI, researches the cutting edge, not afraid to experiment with new tools - Experience with cloud data warehouses and modern data stack tools - Self-starter who takes ownership, manages stakeholders, and communicates proactively - Excellent written and verbal English - Comfortable working remotely (we're remote-first) Great to have: - Hands-on experience with Digital Marketing / User Acquisition (attribution, iOS privacy &amp; SKAN, UA metrics) or Product / Growth (A/B testing, retention, monetization) - Familiarity with our stack (Amplitude, dbt, BigQuery, Omni) - Good analytical and statistical intuition - Prior experience in an agile startup environment If you're excited about this role but don't check every box, we'd still love to hear from you.<br> We value curiosity and growth mindset over a perfect resume.<br></span> </div>

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Customer&nbsp;Support&nbsp;Agent&nbsp;–&nbsp;NA</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;CentreOperations&nbsp;Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The&nbsp;Customer Support&nbsp;Agent&nbsp;is responsible&nbsp;for managing pre-order, post-order, and general customerinquiries&nbsp;for&nbsp;theNorth American&nbsp;market,&nbsp;ensuring&nbsp;an&nbsp;excellent&nbsp;customer&nbsp;experience&nbsp;through timely communication, problem resolution, and coordination with&nbsp;internal teams.</span></p><br> <p><span>This&nbsp;role&nbsp;acts&nbsp;as&nbsp;a&nbsp;key&nbsp;pointof&nbsp;contact&nbsp;for&nbsp;customers&nbsp;and&nbsp;sales&nbsp;teams,supporting&nbsp;the&nbsp;fullorder lifecycle,&nbsp;from&nbsp;product&nbsp;inquiries&nbsp;and&nbsp;quotations&nbsp;through&nbsp;to&nbsp;delivery,&nbsp;issue&nbsp;resolution,&nbsp;and&nbsp;after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <p><span><strong>Customer&nbsp;Support&nbsp;&amp;&nbsp;Communication</strong></span></p><br> <ul> <li><span>Handle&nbsp;inbound&nbsp;and&nbsp;outbound&nbsp;customer&nbsp;communications&nbsp;via&nbsp;email,phone,&nbsp;and&nbsp;chatin&nbsp;a professional and timely manner.</span></li> <li><span>Provide&nbsp;excellent&nbsp;customer&nbsp;service&nbsp;by&nbsp;resolving&nbsp;inquiries,&nbsp;complaints,&nbsp;and&nbsp;escalations&nbsp;throughto full&nbsp;resolution.</span></li> <li><span>Proactively&nbsp;communicate&nbsp;updates&nbsp;and&nbsp;manage&nbsp;customer&nbsp;expectations&nbsp;throughout&nbsp;theorder process.</span></li> </ul> <p><span><strong>Pre-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Manage&nbsp;customer&nbsp;requests&nbsp;related&nbsp;to&nbsp;pricing,&nbsp;quotations,&nbsp;product&nbsp;information, virtuals, samples,&nbsp;and product alternatives.</span></li> <li><span>Support&nbsp;customers&nbsp;and&nbsp;sales&nbsp;teams&nbsp;with&nbsp;productselection,&nbsp;vision&nbsp;boards,and&nbsp;other&nbsp;sales&nbsp;tools.</span></li> <li><span>Handle&nbsp;inquiries&nbsp;relatedto&nbsp;compliance,&nbsp;packaging,&nbsp;rush&nbsp;requests,&nbsp;and&nbsp;special&nbsp;orderrequirements.</span></li> </ul> <p><span><strong>Post-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Provide&nbsp;order&nbsp;updates,&nbsp;tracking&nbsp;information,&nbsp;and&nbsp;support&nbsp;for&nbsp;out-of-stock&nbsp;alternatives&nbsp;or&nbsp;order changes.</span></li> <li><span>Manage&nbsp;missed&nbsp;ship&nbsp;dates,delivery&nbsp;issues,&nbsp;returns,&nbsp;pickups,&nbsp;and&nbsp;reverselogistics&nbsp;activities.</span></li> <li><span>Create&nbsp;redo&nbsp;orders,&nbsp;production&nbsp;requests,&nbsp;and&nbsp;factory&nbsp;backorders&nbsp;where&nbsp;required.</span></li> </ul> <p><span><strong>Issue&nbsp;Resolution&nbsp;&amp;&nbsp;Escalation&nbsp;Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process&nbsp;credit&nbsp;memosand&nbsp;coordinate&nbsp;corrective&nbsp;actions&nbsp;where&nbsp;necessary.</span></li> <li><span>Escalate&nbsp;issues&nbsp;appropriately&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;internal&nbsp;stakeholders&nbsp;to&nbsp;ensure&nbsp;timely&nbsp;resolution.</span></li> </ul> <p><span><strong>Cross-Functional&nbsp;Collaboration</strong></span></p><br> <ul> <li><span>Work&nbsp;closely&nbsp;with&nbsp;Sales,&nbsp;Production,&nbsp;Logistics,&nbsp;and&nbsp;other&nbsp;internal&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;smooth&nbsp;order&nbsp;processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration&nbsp;&amp;&nbsp;Performance</strong></span></p><br> <ul> <li><span>Maintain&nbsp;accuraterecords&nbsp;of&nbsp;customerinteractions,&nbsp;issues,&nbsp;and&nbsp;resolutions&nbsp;in&nbsp;internal&nbsp;systems.</span></li> <li><span>Monitor&nbsp;and&nbsp;manage&nbsp;assigned&nbsp;tasks&nbsp;and&nbsp;workflows,&nbsp;ensuring&nbsp;SLAs&nbsp;and&nbsp;KPIs&nbsp;are&nbsp;consistently&nbsp;met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score&nbsp;(NPS).</span></li> </ul> <p><span><strong>Additional&nbsp;Duties</strong></span></p><br> <ul> <li><span>Comply&nbsp;with&nbsp;allcompany&nbsp;policies,&nbsp;procedures,&nbsp;and&nbsp;safety&nbsp;regulations.</span></li> <li><span>Maintain&nbsp;a&nbsp;cleanand&nbsp;organised&nbsp;workenvironment.</span></li> <li><span>Support&nbsp;additional&nbsp;tasksand&nbsp;projects&nbsp;as&nbsp;required&nbsp;by&nbsp;management.</span></li> <li><span>Must&nbsp;be&nbsp;available&nbsp;to&nbsp;handle&nbsp;inboundand&nbsp;outbound&nbsp;communications&nbsp;(internal&nbsp;and&nbsp;external).</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</span> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <span>Experience</span> <ul> <li><span>Previous&nbsp;experience&nbsp;in&nbsp;a&nbsp;customer&nbsp;service&nbsp;or&nbsp;sales&nbsp;role&nbsp;is&nbsp;essential.</span></li> <li><span>Experience&nbsp;in&nbsp;a&nbsp;B2B&nbsp;environment&nbsp;is&nbsp;an&nbsp;advantage.</span></li> <li><span>Experience&nbsp;in&nbsp;the&nbsp;promotional&nbsp;products&nbsp;industry&nbsp;is&nbsp;a&nbsp;plus&nbsp;but&nbsp;not&nbsp;required.</span></li> </ul><span>Skills&nbsp;&amp;&nbsp;Competencies</span> <ul> <li><span><strong>Languages&nbsp;</strong>– Native-level or near-native <strong>English&nbsp;</strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English&nbsp;</strong>are also essential</span></li> <li><span>Strong&nbsp;customer&nbsp;service&nbsp;mindset&nbsp;with&nbsp;excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills.</span></li> <li><span>Strong&nbsp;problem-solving&nbsp;skillsand&nbsp;ability&nbsp;to&nbsp;make&nbsp;decisions&nbsp;quickly&nbsp;under&nbsp;pressure.</span></li> <li><span>Excellent&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;accuracy.</span></li> <li><span>Strong&nbsp;organisational&nbsp;and&nbsp;time&nbsp;management&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;prioritize&nbsp;effectively.</span></li> <li><span>Ability&nbsp;to&nbsp;work&nbsp;with&nbsp;urgency&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;and&nbsp;dynamic&nbsp;environment.</span></li> <li><span>Team&nbsp;playerwith&nbsp;the&nbsp;abilityto&nbsp;collaborate&nbsp;cross-functionally.</span></li> <li><span>Strong&nbsp;computer&nbsp;literacy,&nbsp;including&nbsp;Microsoft&nbsp;Office,&nbsp;and&nbsp;online&nbsp;systems/databases.&nbsp;Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong><u>Equal opportunity employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Processing&nbsp;Support&nbsp;Agent&nbsp;- North America (Evening Shift)</span><br><span><strong>Location</strong>:&nbsp;Tunis,&nbsp;Tunisia</span><br><span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing&nbsp;cycle,&nbsp;from&nbsp;order&nbsp;entry stage&nbsp;to&nbsp;releasing&nbsp;orders&nbsp;to&nbsp;production.&nbsp;This&nbsp;role&nbsp;ensures that&nbsp;all&nbsp;orders&nbsp;are&nbsp;accurately&nbsp;entered&nbsp;into&nbsp;the&nbsp;system, verified&nbsp;for&nbsp;correctness,&nbsp;and&nbsp;released to the production team in a timely manner.</span></p><br><p><span><strong>Ready&nbsp;to&nbsp;join&nbsp;us?&nbsp;Apply&nbsp;now&nbsp;and&nbsp;become&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;creativity,&nbsp;collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br>&nbsp;</p><br><ul><li><span>Accurately&nbsp;enter&nbsp;customer&nbsp;orders&nbsp;into&nbsp;GOPA(Goldstar&nbsp;Order&nbsp;Processing&nbsp;Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review&nbsp;order&nbsp;details&nbsp;for&nbsp;completeness&nbsp;and&nbsp;correctness,&nbsp;including&nbsp;quantities,&nbsp;pricing, stock&nbsp;availability,&nbsp;art and&nbsp;delivery&nbsp;dates, etc.</span></li><li><span>Ensure&nbsp;artwork&nbsp;is&nbsp;processed&nbsp;accurately&nbsp;and&nbsp;in&nbsp;a&nbsp;timely&nbsp;manner before&nbsp;sending&nbsp;to&nbsp;the customer for approval (if required)</span></li><li><span>Confirm&nbsp;artwork&nbsp;and&nbsp;order&nbsp;details&nbsp;with&nbsp;customers,&nbsp;addressing&nbsp;any&nbsp;discrepancies&nbsp;or queries&nbsp;promptly.</span></li><li><span>Monitor&nbsp;the&nbsp;status of&nbsp;orders&nbsp;throughout&nbsp;the&nbsp;dashboard,&nbsp;ensuring&nbsp;timely&nbsp;updates&nbsp;and communications&nbsp;with the&nbsp;customer.&nbsp;Calling&nbsp;the&nbsp;customer&nbsp;by&nbsp;phone&nbsp;may&nbsp;be&nbsp;required if no responses are received via email.</span></li><li><span>Address&nbsp;and&nbsp;resolve any&nbsp;order-related&nbsp;issues or&nbsp;delays,&nbsp;escalating&nbsp;to&nbsp;your&nbsp;order processing supervisor as necessary.</span></li><li><span>Ensure&nbsp;all&nbsp;information&nbsp;has&nbsp;been&nbsp;checked&nbsp;to&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;detail&nbsp;before updating correct ship date and releasing to production.</span></li><li><span>Ensure&nbsp;all&nbsp;necessary&nbsp;production&nbsp;requirements&nbsp;and&nbsp;production&nbsp;instructions,&nbsp;are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;updates to&nbsp;customers&nbsp;regarding&nbsp;order&nbsp;status,&nbsp;changes, or&nbsp;delays.&nbsp;(eg&nbsp;supply eligible/stock issues, clarifies, production&nbsp;problems, etc)</span></li><li><span>Proactively&nbsp;communicate&nbsp;with&nbsp;customers&nbsp;to&nbsp;manage&nbsp;expectations&nbsp;and&nbsp;ensure&nbsp;satisfaction.&nbsp;Any&nbsp;other tasks&nbsp;that&nbsp;may&nbsp;be&nbsp;required.</span></li></ul><br><span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Many&nbsp;of&nbsp;our&nbsp;team members grow&nbsp;within the organization&nbsp;through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail&nbsp;</strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem&nbsp;solving&nbsp;skills&nbsp;</strong>-&nbsp;The&nbsp;ability&nbsp;to&nbsp;think&nbsp;on&nbsp;your&nbsp;feet,&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;hard under&nbsp;pressure,&nbsp;and&nbsp;great&nbsp;problem-solving&nbsp;skills&nbsp;are&nbsp;three&nbsp;essential&nbsp;attributes&nbsp;for&nbsp;this&nbsp;role</span></li><li><span><strong>Languages&nbsp;</strong>-&nbsp;Excellent English level in &nbsp;written&nbsp;and&nbsp;oral&nbsp;is&nbsp;essential.</span></li><li><span>Strong&nbsp;communicator&nbsp;–&nbsp;A&nbsp;team player&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;build&nbsp;relationships,&nbsp;and&nbsp;work with&nbsp;and through others&nbsp;to&nbsp;achieve&nbsp;Goldstar’s&nbsp;goals&nbsp;is&nbsp;essential</span></li><li><span><strong>Customer Service Focus&nbsp;</strong>-&nbsp;A&nbsp;passion&nbsp;for delivering the&nbsp;highest levels of&nbsp;customer service,&nbsp;a&nbsp;‘customer&nbsp;is&nbsp;king’&nbsp;mentality&nbsp;and&nbsp;the&nbsp;ability to&nbsp;resolve&nbsp;customer&nbsp;issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency&nbsp;</strong>and&nbsp;the ability to&nbsp;work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent&nbsp;organization&nbsp;</strong>and&nbsp;<strong>time-management&nbsp;</strong>skills&nbsp;are&nbsp;also&nbsp;essential</span></li><li><span>Computer&nbsp;literate,&nbsp;with&nbsp;good&nbsp;keyboard&nbsp;skills;&nbsp;familiar&nbsp;with different&nbsp;on-line&nbsp;database packages&nbsp;and&nbsp;the&nbsp;<strong>Microsoft&nbsp;office Suite&nbsp;</strong>of&nbsp;products.&nbsp;Experience&nbsp;using&nbsp;the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What&nbsp;we&nbsp;Offer</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;are&nbsp;committed&nbsp;to&nbsp;supporting&nbsp;our employees&nbsp;both&nbsp;professionally&nbsp;and personally by offering:</span></p><br><ul><li><span>Transportation&nbsp;Support:&nbsp;Shuttle service&nbsp;for&nbsp;a stress-free&nbsp;commute</span></li><li><span>Health&nbsp;Insurance:&nbsp;Comprehensive&nbsp;medical&nbsp;coverage&nbsp;to&nbsp;support&nbsp;your&nbsp;well-being</span></li><li><span>Meal&nbsp;Vouchers:&nbsp;Daily&nbsp;meal&nbsp;support&nbsp;to&nbsp;make&nbsp;your&nbsp;workdays&nbsp;easier.</span></li><li><span>Referral Bonus&nbsp;Program:&nbsp;Once an&nbsp;employee,&nbsp;get&nbsp;rewarded&nbsp;for&nbsp;referring&nbsp;talented people to join our team.</span></li><li><span>Learning&nbsp;&amp;&nbsp;Development:&nbsp;Access&nbsp;to&nbsp;continuous&nbsp;training,&nbsp;e-learning&nbsp;platforms,&nbsp;and&nbsp;development&nbsp;programs&nbsp;to&nbsp;help&nbsp;you&nbsp;grow&nbsp;your skills&nbsp;and&nbsp;advance your&nbsp;career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>Install, maintain and test electrical system and equipment.</span></p><br><br><p><b>What you will do</b></p><br><br><p>1.Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools</p><br><br><p>2. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components</p><br><br><p>3. Connect wires to circuit breakers, transformers, or other components</p><br><br><p>4. Use testing devices such as ohmmeters, multimetre and test batteries in generators, emergency lighting, etc</p><br><br><p>5. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances</p><br><br><p>6. Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</p><br><br><p>7. Maintain cleanliness and organization of the work area at all times</p><br><br><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>High school education or equivalent experience</p><br><br><p><b>Experience:</b></p><br><br><p>Experience required by position is from 1 to 2</p><br><br><p>years of employment in the related position with</p><br><br><p>Four Seasons or other organization.</p><br><br><p><b>Skills and Abilities:</b></p><br><br><p>Requires a working technical knowledge of</p><br><br><p>general building maintenance.</p><br><br><p>Working knowledge is generally learned on-the-</p><br><br><p>Job or through a series of professional certifications.<br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p><span>full time</span></p><br><br><br><br><br><br><br> </div>

<p>Mechanical Engineer, with experience in heavy equipment, trucks, and vehicles, as well as solid knowledge of troubleshooting and supervising maintenance and repair operations.<br><br>The candidate must be capable of managing and overseeing the workshop and mechanics, organizing workflows, and ensuring maintenance quality. Strong character, quick decision-making abilities, and the capacity to assume responsibility and resolve problems are essential.<br><br>Practical experience and proficiency in handling equipment and technical teams are among the key requirements.</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</strong></p><br><p><strong>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</strong></p><br><br><br>Job Description<p>- Creates and reviews test technology local work instructions<br></p><br><p>- Supports: - test equipment and test tools development (design, test modules, specific processes, etc.) - technical error analyses for customer claims and complaints - the identification of root causes in case of process disturbances and searching for solutions<br></p><br><p>- Creates and develops the test sequences and programs according to requirements - for building of test tables, test boards and vision tests, internally or externally - for installation and validation of test equipment - in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management &amp; Project Management)<br></p><br><p>- Ensures test programs and tests parameters used during initial setup<br></p><br><p>- Provides feedback to Production Technology related to test modules functionality and design<br></p><br><p>- Ensures backup of test programs and test parameters<br></p><br><p>- Implements lessons learned, best practice and actively shares the information within the Production Management network</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;University Degree</li><li><strong>Branch of study :&nbsp;</strong>Electrical - Mechanical - Mechatronics or similar</li><li><strong>Experience :</strong>&nbsp;2 years in the automotive industry are appreciated&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result-orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><em><strong>Professional competences:</strong></em>&nbsp;Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>The Carpenter is responsible for maintaining, repairing, and constructing wooden fixtures, furniture, and structures throughout the hotel to ensure a safe, functional, and aesthetically pleasing environment for guests and employees. The role supports preventive maintenance programs and responds to maintenance requests in guest rooms, public areas, restaurants, offices, and other hotel facilities. <br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>1. Technical enablement &amp; expertise</p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p>2. Community building, change &amp; adoption</p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p>3. Collaboration between business, IT &amp; AI</p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Who We Are</b><p><b>ABOUT ENOVIS™</b></p><br><p>Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.&nbsp;For more information about Enovis, please visit www.enovis.com.</p><br><p><b>What You'll Do</b></p><br><p>Manages the most complex production cells, such as molding areas. Handles a variety of tasks from repetitive to highly specialized non-repetitive production operations on complex assemblies. Adjusts and calibrates high-precision machinery, and uses advanced tools. Oversees detailed continuity checks and conducts stringent quality inspections in line with exacting quality standards. Demonstrates knowledge of complex assembly processes and problem-solving capabilities. Typically requires 2-4 years of related experience, with substantial independence in conducting tasks and making process improvements.</p><br><p><b><span>EQUAL EMPLOYMENT OPPORTUNITY</span></b><span><br>Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the position Within a Salesforce team currently being structured, we are looking for a Salesforce Developer H/F on a permanent contract, based in Tunis. You will join a team where you will be responsible for proposing solutions, challenging technical choices, and actively contributing to the evolution of our Salesforce environment. Your missions: Salesforce Development &amp; Configuration: Design, develop, and evolve Salesforce solutions in Apex and Lightning Web Components (LWC). Ensure the maintenance of existing Visualforce developments when necessary and perform advanced platform configuration (objects, fields, Flows, validation rules, security, and data models). Quality &amp; Best Practices: Develop robust, maintainable, and secure code by applying Salesforce best practices. Design Apex unit tests, participate in code reviews, and contribute to the continuous improvement of development quality. Integrations &amp; IS: Develop and maintain integrations between Salesforce and the information system applications (ERP, HubSpot, APIs, and other third-party tools), ensuring the reliability of exchanges, data quality, and solution performance. Collaboration &amp; Delivery: Use Git for source code management, contribute to deployments, and participate in improving development and delivery practices. Ensure rigorous tracking of your developments via Jira. Business Collaboration &amp; Continuous Improvement: Work in close collaboration with the Sales, Marketing, Data, IT, and third-party teams to understand their needs, challenge them when relevant, and design appropriate solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>And if it were you! You have at least 5 years of experience in Salesforce development and are capable of independently handling development, configuration, and integration topics in a demanding business environment. You master Apex, Lightning Web Components (LWC), as well as the main Salesforce platform mechanisms (Flows, security, data models, objects, automations). You are committed to producing quality code and naturally apply development best practices: unit tests, maintainability, security, documentation, and source code management via Git. You are comfortable with API integrations and understand the challenges related to data exchanges between Salesforce and other information system applications. Beyond the technical skills, we are looking for a curious, autonomous, and proactive person, capable of understanding business challenges, challenging solutions when necessary, and working closely with various stakeholders. You enjoy solving problems, taking a step back, and actively contributing to the continuous improvement of practices and implemented solutions. This position will allow you to participate in the structuring of the Group's Salesforce ecosystem, in close collaboration with the Salesforce Tech Lead and the business teams.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b><font dir="auto" ><font dir="auto" >Multipurpose Operations Operator at the HCL Rades Department</font></font></b></font></font></p><p><strong><font dir="auto" ><font dir="auto" ><br></font></font></strong></p><p><strong><font dir="auto" ><font dir="auto" >Context &amp; Environment:</font></font></strong><br><font dir="auto" ><font dir="auto" > Multipurpose Operator for the operation of the Rades hydrocarbon storage facility</font></font></p><p><strong>Activities</strong></p><p><strong><font dir="auto" ><font dir="auto" >HSEQ</font></font></strong><font dir="auto" ><font dir="auto" > : Apply the depot's management systems (MAESTRO / MAESTRO LOG). Inform your superiors of any anomaly, accident, incident, material damage to the installations or near miss, whatever its nature. Participate in safety meetings.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Technical Integrity Management</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure that critical safety equipment and barriers are identified, inspected, and tested according to the defined maintenance plan. Report BSC failures, ensure their validation, and implement the resulting compensatory measures.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Warehouse Opening/Closing</font></font></strong><font dir="auto" ><font dir="auto" > : At the start of the day, open the valves of the tanks in use and the loading stations, turn on the loading pumps, and record the meter readings. Complete the warehouse opening/closing log and the shift handover log. At the end of the day, close the valves of the loading stations and tanks, turn off the loading pumps, and record the meter readings. Gauge the tanks in use.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Loading tanker trucks</font></font></strong><font dir="auto" ><font dir="auto" > : Check the condition of the fuel trucks, verify their emptiness, and ensure that delivery drivers wear PPE. Monitor loading operations, the validity and proper execution of customer loading orders. Verify that the quantities and qualities loaded match the loading plans and invoices.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Incident Reporting &amp; Improvement</font></font></strong><font dir="auto" ><font dir="auto" > : Continuously monitor the site's safety level and, in the event of an emergency or imminent risk endangering people, property, or the environment, take all necessary measures. Report anomalies and propose best practices through the progress tracking process and the malfunction log. Support, in accordance with the operating procedures defined with management, the companies involved in work carried out on the premises (site supervision).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >IGP</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out and follow up on planned general site inspections.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Maintenance</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the checks stipulated in the procedures and instructions according to the defined rules. Participate in the upkeep of the warehouse, maintenance, operational checks, and verification of the proper functioning of equipment and systems, as well as fire drills. Participate in the implementation of the Internal Emergency Plan. Perform general maintenance work (scraping, painting, cleaning, weeding, etc.). Complete maintenance documents (work orders, checklists, etc.).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Product Reception</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor and control the receipt and shipment of petroleum products using all available means. Product Delivery &amp; Mixture Recovery: Ensure, in accordance with procedures, the bunkering operations of ships, the delivery of white spirit, and the recovery of mixtures throughout Tunisia.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Tank gauging &amp; stock management</font></font></strong><font dir="auto" ><font dir="auto" > : Gauging physical stocks in bins (working at height depending on physical ability).</font></font></p><p><strong><font dir="auto" ><font dir="auto" >Purging</font></font></strong><font dir="auto" ><font dir="auto" > : Carry out the purging of the fixed Jet A1 installations (supplies and filters).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a similar role is highly desirable, ideally in a petroleum or sensitive sector environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to read instructions and work instructions</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to fill out maintenance documents</font></font></li><li><font dir="auto" ><font dir="auto" >Demonstrate concentration and sound reasoning to react, adapt, and quickly resolve minor maintenance problems</font></font></li><li><font dir="auto" ><font dir="auto" >Technical knowledge or culture.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit</font></font></li><li><font dir="auto" ><font dir="auto" >Physical fitness for exertion and working at heights</font></font></li><li><font dir="auto" ><font dir="auto" >Valid driver's license.</font></font></li></ul><p></p></section>