Document Controller

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Our Chemist is responsible for performing physical and chemical testing in support of the site Quality Assurance/Quality Control (QA/QC) program.</span><span>The lab operates 24 hours per day, 7 days per week. <strong>This position is a third shift position M-F from 10:00 PM to 7:00 AM.</strong></span></p><br> <strong><span>Responsibilities:&nbsp;</span></strong> <ul> <li> <p><span>Perform physical and chemical testing of raw material, packaging material, in-process and finished product in accordance with standard procedures. Approves materials and products based on test results</span></p><br> </li> <li> <p><span>Participate in investigations to identify root cause and recommend corrective and preventive actions</span></p><br> </li> <li> <p><span>Apply appropriate methodologies and data interpretation techniques to assist in overcoming difficulties and promote continuous improvement.</span></p><br> </li> <li> <p><span>Maintain the laboratory quality assurance systems to assure validity of data and troubleshoot basic instrument problems</span></p><br> </li> <li> <p><span>Perform or assist vendors in the installation qualification (IQ), operational qualification (OQ) and performance qualification (PQ) of laboratory instruments and equipment. Conducts lab verification of instruments</span></p><br> </li> <li> <p><span>Use laboratory safety equipment and understand precautions in handling reagents and disposal of chemical waste according with local environmental regulations</span></p><br> </li> <li> <p><span>Develop in depth knowledge of how to operate analytical instruments and other standard laboratory equipment relevant to job responsibilities</span></p><br> </li> <li> <p><span>Understand and accurately follow written lab procedures, global methods, local methods and published standard sources</span></p><br> </li> <li> <p><span>Develop in depth knowledge of how to calibrate and maintain analytical instruments and the use of analytical reference standards relevant to job description</span></p><br> </li> <li> <p><span>Prepare positive release documentation including analytical lab reports and certificates of analysis</span></p><br> </li> </ul> <strong><span>Required Qualifications:</span></strong> <ul> <li> <p><span>Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related technical field</span></p><br> </li> <li> <p><span>A minimum of 0 - 2 years experience in an Analytical lab, or pharmaceutical, medical device, cosmetic or consumer products industries</span></p><br> </li> <li> <p><span>Proven proficiency in laboratory skills with training in chemistry</span></p><br> </li> <li> <p><span>Knowledge of Microsoft Office Suite</span></p><br> </li> <li> <p><span>Willing to work third shift M-F</span></p><br> </li> </ul> <strong><span>Preferred Qualifications:&nbsp;</span></strong> <ul> <li> <p><span>Excellent interpersonal, communication skills, and ability to work in a team environment</span></p><br> </li> <li> <p><span>Strong multitasking skills in a fast paced, changing environment</span></p><br> </li> <li> <p><span>Attention to detail</span></p><br> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<p>Result of Service -Safe and timely transportation services provided throughout the contract period. -Official vehicles maintained in good operational condition. -Vehicle logbooks, mileage and fuel consumption records completed accurately. -Timely reporting of maintenance needs and coordination of servicing. -Efficient logistical support provided to OHCHR activities, meetings and field missions. -Compliance with all applicable United Nations safety and security procedures.</p><p><br></p><p>Duties and Responsibilities</p><p>Under the direct supervision of the Representative in Tunisia or her designated supervisor, the Driver shall:</p><ul><li>Provide safe and reliable transportation for OHCHR Representative, staff members, consultants and experts on mission.</li><li>Drive official vehicles for missions within Tunis and throughout Tunisia.</li><li>Meet official visitors at airports and facilitate transportation arrangements.</li><li>Ensure strict compliance with United Nations road safety and security procedures.</li><li>Maintain the assigned vehicles in clean and good operating condition.</li><li>Carry out routine vehicle inspections, including checking oil, coolant, brake fluid, tyres, battery and general mechanical condition.</li><li>Arrange for routine servicing and report any mechanical defects promptly.</li><li>Maintain accurate vehicle logbooks, fuel consumption records and maintenance records.</li><li>Deliver and collect official mail, documents and small equipment.</li><li>Provide logistical support for meetings, workshops, conferences and field missions.</li><li>Ensure that vehicle registration, insurance and inspection documents remain valid.</li><li>Maintain confidentiality regarding all official information acquired during the course of duty.</li><li>Perform any other related duties assigned by the Representative or designated supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent.</li><li>Valid driver's licence.</li><li>A minimum of two (2) years of professional driving experience.</li><li>Experience working with the United Nations, an international organization, diplomatic mission or NGO is desirable.</li><li>Excellent knowledge of the road network throughout Tunisia.</li><li>Experience in defensive driving and transporting senior officials is an asset.</li><li>Basic knowledge of Microsoft Office applications (Outlook and Word).</li><li>Ability to use GPS and navigation applications.</li><li>Good knowledge of vehicle maintenance procedures.</li><li>Fluency in Arabic and French, both oral and written, is required.</li><li>Working knowledge of English is desirable.</li><li>Comply with all United Nations regulations, rules and security procedures.</li><li>Maintain a valid driving licence throughout the duration of the contract.</li><li>Working hours may require flexibility depending on operational needs, including occasional travel outside Tunis.</li><li>Observe the highest standards of integrity, professionalism and confidentiality while performing the assignment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, Africa and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role The ITRS IT Support works internally across the organisation to ensure a secure, reliable, and efficient working environment that enables employees to perform their roles effectively.<br> The function provides global technical support to ITRS offices and staff, covering end-user services, cloud platforms, and core IT infrastructure.<br> The role includes responsibility for supporting and maintaining internal IT systems, cloud services, office and data centre infrastructure, and critical platforms such as domain controllers, identity and access management, networking, and related services.<br> The team acts as a key operational interface between users and underlying systems, ensuring availability, performance, and security across on-premises and cloud environments.<br> This role is front line (Level 1 basic support, level 2 in depth analysis, Level 3 root cause investigation and correction, including working closely with technical departments and staff), helping ITRS staff with their IT issues.<br> As an Senior IT &amp; System Administrator, you will: Contribute to and maintain the continuity of the IT infrastructure across the whole ITRS Group IT landscape.<br> Contribute to enhancing efficiency in every department by providing the necessary tools and equipment essential to the individual roles.<br> Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning.<br> Proactively working with various stakeholders, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers.<br> Provide, protect and maintain the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls.<br> Contributing to the positive usr experience in using IT and security infrastructure and equipment.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> You will have: 7 years’ professional experience within IT Support, Desktop Support, L2 or L3 systems administration infrastructure support.<br> Strong understanding of networking and infrastructure technologies.<br> Experience troubleshooting complex technical issues.<br> Experience managing servers, endpoints and cloud services.<br> Strong understanding of IT security principles.<br> Excellent problem-solving and analytical skills.<br> Ability to work independently and take ownership of technical issues.<br> Fluent in written and spoken English Desirable Qualifications ITIL Foundation Windows and Linux server Networking and storage</span> </div>

<p><b><br></b></p><p><b>What you will be doing?</b> This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients .The majority of hosted clients all have business with EMEA markets. This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.</p><p>What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources, and opportunities. #LI-RB1 #LI-HYBRIDE</p><p>Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.</p><p>Overall, 3 years experience with at least 1-2 year experience in Banking.</p><p>Experience working in Finance, Capital Market, or FinTech.</p><p>Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.</p><p>Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion .</p><p>Familiarized with IT Service management processes .</p><p>Versed in software development processes</p><p>Understand, and resolve tickets that arise for the application.</p><p>Ability to analyze and solve problems using learned techniques and tools.</p><p>Ability to translate client requirements to technical specifications and communicate to technical staff.</p><p>Proven track record of successfully supporting and managing software products in a SaaS platform</p><p>Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.</p><p>Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.</p><p>Participate on ongoing production stability enhancement projects and drive Production changes when needed.</p><p>Proactive and details-oriented track record of authoring high-quality documentation.</p><p>Organized approach, manage and adapt priorities according to client and internal requirements.</p><p>Self-starter but team mindset - work autonomously and as part of a global team.</p><p>Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reports to: Rangeland Ecology and Management Specialist/Country Coordinator - Tunisia Location: Tunis, Tunisia Purpose of the position Provide strategic administrative, operational, and coordination support to the Tunisia Country Office, ensuring smooth office operations, financial compliance, procurement efficiency, and effective engagement with internal and external stakeholders. Serve as a key liaison with government authorities, suppliers, and ICARDA teams to uphold organizational standards and operational excellence. Main responsibilities Office Management &amp; Administrative Support Manage daily office operations and enforce ICARDA policies. Coordinate schedules, meetings, and travel arrangements for senior management and staff. Supervise administrative staff, delegate tasks, and support onboarding of new team members. Maintain office supplies, equipment, and organized filing systems (digital &amp; physical). Plan and execute internal meetings, workshops, and events. Prepare official administrative letters related to all projects implementation matters. Procurement &amp; Financial Administration Support local procurement, vendor management, and compliance with ICARDA policies. Manage end-to-end procurement processes: bids, contracts, documentation, and renewals. Serve as Category B co-signatory for financial transactions, monitor budgets, and assist in monthly financial closure. Maintain accurate documentation for audits and donor reporting. Government Relations &amp; Compliance Liaise with Tunisian authorities for residency permits, customs, and vehicle registration. Maintain official records of ICARDA agreements with government entities. Act as Safety and Security Focal Point, ensuring adherence to security protocols. External Relations &amp; Representation Coordinate logistics for official visits, field missions, and workshops, ensuring compliance with protocols. Support the Country Manager in interactions with embassies, donors, and partners. Maintain strong relationships with service providers and vendors to ensure quality, cost-effective support. Communication &amp; Internal Coordination Facilitate timely and professional internal communication. Coordinate staff travel, calendars, and office administrative workflows. Respond promptly to inquiries and support operational continuity. Terms of appointment, salary, and benefits This is a nationally recruited position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months maternity leave, 15 days paternity leave. The successful candidate will be offered an initial contract of 3 years, renewable subject to satisfactory performance, continuous need of the position and availability of fund. The probation period will comply with the applicable labor law of the respective country. Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language. Applications in other languages will not be considered. Only shortlisted candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BSc in business management, or equivalent, with a minimum of three years' experience in secretarial work and office/administrative support. Demonstrated experience in working on confidential matters, ensuring that discretion is exercised when dealing with sensitive information and inquiries, and ensuring that appropriate confidentiality is maintained at all times. Demonstrated ability to work harmoniously with diverse colleagues and functions. Ability to plan and anticipate problems and to problem solve. Strong organizational, communication, and leadership skills. Financial literacy and procurement expertise. Stakeholder management (internal, external, governmental). Attention to detail, discretion, and confidentiality. Excellent English and Arabic communications skills is required</p><p></p></section>

<p>This is a 3-month maternity leave cover opportunity. The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Experience using the Matrix/GOPA entry app is an advantage.</p><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ol><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ol><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Contexte </b></p><br><p>Au sein du bureau de Tunis, vous accompagnez au quotidien l’Office Administrative Manager et contribuez activement à la bonne organisation des activités administratives et RH.</p><br><p>Dans ce cadre, vous participez au bon fonctionnement de la vie du bureau, en collaboration avec les équipes locales et les fonctions corporate (HR, Finance, IT, Legal, Procurement), avec lesquelles vous êtes en interaction régulière.</p><br><p>Ce poste vous permettra de vous inscrire au cœur des opérations, à travers un rôle concret, utile et polyvalent, axé sur le suivi des tâches récurrentes et la fluidité des activités quotidiennes, contribuant ainsi à offrir un environnement de travail agréable et efficace pour tous.</p><br><p><b>Responsabilités principales</b></p><br><p><u>Support Office Management&nbsp;: contribuer et garantir l’expérience collaborateurs &amp; visiteurs </u></p><br><ul><li>Être un point de contact de proximité pour les collaborateurs/visiteurs, et garantir une expérience fluide au quotidien</li><li>Contribuer à maintenir un environnement de travail agréable et fonctionnel en garantissant la qualité de service au sein des espaces de travail (réassort, suivi des équipements, espaces communs) &nbsp;<ul><li>Participer au bon fonctionnement quotidien du bureau (fournitures, coordination logistique, organisation des espaces)</li><li>Assurer le suivi des prestataires (nettoyage, maintenance, services généraux) et veiller à la qualité de service</li><li>Gérer les commandes (suivi, relances fournisseurs, réception et contrôles des livraisons)</li><li>Assurer la gestion des stocks et leur distribution interne</li></ul></li><li>Faciliter l’organisation logistique des événements internes et de l’accueil des visiteurs</li><li>Organiser les réservations (salles, catering, prestations)</li></ul><p><u>Support administratif et coordination&nbsp;: </u>contribuer à assurer la mise à jour des dossiers administratifs de toute nature</p><br><ul><li>Assurer le suivi de tableaux simples (Excel / outils internes)</li><li>Participer au classement et à l’organisation documentaire (physique et digital)</li><li>Contribuer au suivi administratif et aux activités de reporting</li><li>Préparer les documents RH courants (contrats, attestations, courriers)</li><li>Mettre à jour les informations dans les systèmes d’information interne (par exemple, pour informations RH usage de Workday)</li><li>Participer aux processus d’onboarding et offboarding (création dossiers, logistique d’arrivée/départ, préparation équipements)</li></ul><ul><li>Être un point de contact de premier niveau pour les demandes administratives simples du quotidien (attestations, congés, etc.)</li><li>Orienter les collaborateurs vers les bons interlocuteurs si nécessaire</li></ul><p><b>Profil recherché </b></p><br><p>Formation Bac à Bac+3 minimum en administration, gestion, services et/ou gestion du personnel, complétée par une première expérience (1 à 3 ans) en assistanat office management administratif et Gestion du personnel idéalement dans un environnement international et matriciel.</p><br><p>Doté-e d’excellentes qualités relationnelles, vous appréciez les fonctions polyvalentes et les environnements dynamiques où la réactivité et l'esprit d'équipe sont essentiels.</p><br><p>Vous êtes reconnu·e pour votre rigueur, votre sens de l'organisation et votre capacité à gérer plusieurs sujets en parallèle avec fiabilité et discrétion.</p><br><p>Vous avez un sens du service développé, et une aisance relationnelle avec des interlocuteurs variés (équipes internes, prestataires, collaborateurs) et les misions diverses d’organisation.</p><br><p>Vous faîtes preuve de proactivité, curiosité et volonté d’apprendre dans un environnement évolutif.</p><br><p>Bonne maitrise des outils bureautiques (suite Office) et à l’aise en anglais, arabe, français</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reports to: Rangeland Ecology and Management Specialist/Country Coordinator - Tunisia Location: Tunis, Tunisia Purpose of the position Provide strategic administrative, operational, and coordination support to the Tunisia Country Office, ensuring smooth office operations, financial compliance, procurement efficiency, and effective engagement with internal and external stakeholders.<br> Serve as a key liaison with government authorities, suppliers, and ICARDA teams to uphold organizational standards and operational excellence.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA’s mission is to reduce poverty, enhance food, water, and nutritional security, as well as environmental health in the face of global challenges including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development and capacity development that take into account gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organization, other CGIAR Research Centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia and the Middle East.<br> For more information: www.<br>icarda.org. Main responsibilities Office Management &amp; Administrative Support · Manage daily office operations and enforce ICARDA policies.<br> · Coordinate schedules, meetings, and travel arrangements for senior management and staff.<br> · Supervise administrative staff, delegate tasks, and support onboarding of new team members.<br> · Maintain office supplies, equipment, and organized filing systems (digital &amp; physical).<br> · Plan and execute internal meetings, workshops, and events.<br> · Prepare official administrative letters related to all projects implementation matters.<br> Procurement &amp; Financial Administration · Support local procurement, vendor management, and compliance with ICARDA policies.<br> · Manage end-to-end procurement processes: bids, contracts, documentation, and renewals.<br> · Serve as Category B co-signatory for financial transactions, monitor budgets, and assist in monthly financial closure.<br> · Maintain accurate documentation for audits and donor reporting.<br> Government Relations &amp; Compliance · Liaise with Tunisian authorities for residency permits, customs, and vehicle registration.<br> · Maintain official records of ICARDA agreements with government entities.<br> · Act as Safety and Security Focal Point, ensuring adherence to security protocols.<br> External Relations &amp; Representation · Coordinate logistics for official visits, field missions, and workshops, ensuring compliance with protocols.<br> · Support the Country Manager in interactions with embassies, donors, and partners.<br> · Maintain strong relationships with service providers and vendors to ensure quality, cost-effective support.<br> Communication &amp; Internal Coordination · Facilitate timely and professional internal communication.<br> · Coordinate staff travel, calendars, and office administrative workflows.<br> · Respond promptly to inquiries and support operational continuity.<br> Terms of appointment, salary, and benefits This is a nationally recruited position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 3 years, renewable subject to satisfactory performance, continuous need of the position and availability of fund.<br> The probation period will comply with the applicable labor law of the respective country.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience · BSc in business management, or equivalent, with a minimum of three years' experience in secretarial work and office/administrative support.<br> • Demonstrated experience in working on confidential matters, ensuring that discretion is exercised when dealing with sensitive information and inquiries, and ensuring that appropriate confidentiality is maintained at all times.<br> • Demonstrated ability to work harmoniously with diverse colleagues and functions.<br> • Ability to plan and anticipate problems and to problem solve.<br> • Strong organizational, communication, and leadership skills.<br> • Financial literacy and procurement expertise.<br> • Stakeholder management (internal, external, governmental).<br> • Attention to detail, discretion, and confidentiality.<br> • Excellent English and Arabic communications skills is required</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>

<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Venari Security is looking for a senior platform-minded integration engineer, architect, or independent consultant who can take ownership of complex integration capabilities from specification through design, build, validation, and delivery.</p><br> <p>This is not a narrow coding assignment. You will define and deliver production-grade integrations that connect Venari’s Adaptive Cryptographic Intelligence Platform with leading cloud providers, cybersecurity platforms, enterprise systems, and SaaS solutions. The ideal candidate can understand an existing platform architecture, identify the right extension points, specify the subsystem to be built, and deliver it autonomously with the right security, reliability, and operational foundations.</p><br> <p>You will work at the intersection of platform engineering, cloud architecture, API design, and integration security, helping Venari build a scalable integration layer for AWS, Azure, major cybersecurity ecosystems, and high-value SaaS environments.</p><br> <p><span>Mission and Scope of Work</span></p><br> <ul> <li>Own the end-to-end delivery of integration subsystems: clarify requirements, write technical specifications, design the architecture, build the services, validate behavior, and prepare production release.</li> <li>Design scalable integration patterns for major cloud providers, especially AWS and Azure, including secure access, discovery, data ingestion, event handling, and operational monitoring.</li> <li>Build robust APIs, connectors, webhooks, and integration services for cloud platforms, cybersecurity tools, CMDBs, SIEMs, vulnerability management platforms, identity providers, and enterprise SaaS solutions.</li> <li>Implement secure authentication, authorization, and secret-management flows using standards such as OAuth2, OpenID Connect, SSO, RBAC, API keys, signed requests, and cloud-native identity mechanisms.</li> <li>Understand Venari’s platform architecture and build on top of it without creating isolated, hard-to-maintain components.</li> <li>Deliver integration configuration workflows and UI components that make setup, testing, monitoring, and troubleshooting simple for users.</li> <li>Build for production from the start: observability, retries, rate-limit handling, caching, error handling, auditability, automated tests, documentation, and deployment readiness.</li> </ul> <p><span>What You Will Deliver</span></p><br> <ul> <li>Clear technical specifications for each integration subsystem, including architecture, data flows, security model, edge cases, and delivery plan.</li> <li>Production-ready backend services, APIs, connectors, and integration components aligned with Venari’s platform architecture.</li> <li>Secure cloud and SaaS integration capabilities for AWS, Azure, and selected enterprise platforms.</li> <li>Authentication and authorization modules covering OAuth2, OpenID Connect, SSO, RBAC, token lifecycle, and secure credential handling.</li> <li>Configuration screens, validation workflows, and operational views that allow users to configure, test, and monitor integrations.</li> <li>Automated tests, CI/CD readiness, logging, metrics, deployment notes, and technical documentation that allow the core team to maintain and extend the work.</li> </ul> <p><span>What We Are Looking For</span></p><br> <ul> <li>A senior engineer, architect, or technical consultant with more than 10 years of experience delivering enterprise software solutions at scale, with proven ability to specify, build, and deliver systems or subsystems autonomously, not only implement assigned tickets.</li> <li>Strong ability to understand an existing SaaS platform architecture, identify reusable platform capabilities, and build extensions that are coherent, maintainable, and scalable.</li> <li>Hands-on experience with cloud integrations on AWS and Azure, including IAM, service APIs, event services, networking constraints, credentials, permissions, and security boundaries.</li> <li>Strong API engineering background, including REST APIs, webhooks, asynchronous integration patterns, API gateways, rate limiting, pagination, retries, versioning, and backward compatibility.</li> <li>Deep understanding of integration security: OAuth2, OpenID Connect, SSO, RBAC, least privilege, token handling, secrets management, encryption in transit, audit logging, and secure error handling.</li> <li>Strong backend engineering experience, ideally with Spring Boot, microservices, containers, automated testing, and production-grade observability.</li> <li>Ability to communicate architecture decisions clearly, write practical technical documentation, and collaborate with product, frontend, backend, infrastructure, and security stakeholders.</li> </ul> <p><span>Experience That Will Stand Out</span></p><br> <ul> <li>Delivered integrations with AWS services, Azure services, identity providers, security tools, observability platforms, CMDBs, SIEMs, vulnerability management tools, or enterprise SaaS products.</li> <li>Built integration platforms, connector frameworks, developer-facing APIs, or extensibility layers used by multiple customers or product teams.</li> <li>Experience with event-driven architectures, queues, streaming, scheduling, sync engines, data pipelines, Kafka, CrateDB, PostgreSQL, or similar technologies.</li> <li>Hands-on experience with Docker, Kubernetes, Terraform, Helm, cloud-native deployment models, and CI/CD automation.</li> <li>Strong product sense: able to translate an integration use case into a reliable user workflow, not only a technical connector.</li> </ul> <p><span>Why This Is Interesting</span></p><br> <ul> <li>You will help shape the integration layer of a platform focused on cryptographic discovery, crypto agility, and the security challenges created by modern encrypted infrastructure.</li> <li>You will build integrations at scale with the platforms that matter most to enterprise customers: cloud providers, cybersecurity ecosystems, identity platforms, and SaaS solutions.</li> <li>You will have real ownership: define the right approach, make architecture decisions, deliver working subsystems, and leave behind a foundation the product team can extend.</li> <li>You will work on a technically meaningful problem where cloud security, API design, platform architecture, and product usability meet.</li> </ul> <p><span>Engagement Details</span></p><br> <ul> <li>Contract Type: Project-based (Independent Consultant / Contractor)</li> <li>Duration: Initial 3-month engagement, with extension subject to review of progress and delivery quality.</li> <li>Location: Hybrid</li> <li>Start Date: ASAP</li> </ul> <p><span>About Venari Security</span></p><br> <p>Venari Security provides organisations with advanced visibility into their encrypted attack surface, ensuring regulatory compliance and privacy adherence through our cryptographic discovery tool. Our focus is on crypto agility which helps you assess both external and internal cryptographic risks, preparing your business now and for the quantum future.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO). Provide up to tier 2 level ICT technical support to end users within Tunisia CO, resolving complex technical issues and maintaining the continuity and reliability of ICT services. Coordinate specialized end user support by managing the full lifecycle of assigned ICT issue tickets, resolving technical queries through multiple service channels and maintaining compliance with established Service Level Agreements (SLA). Provide support and assistance in the implementation, configuration and upgrades of ICT network infrastructure (firewall, routers, switches, access points, wan optimizers, etc.) and systems while recommending best technical solutions to achieve organizational standards within local technical constraints. Implement and monitor compliance in accordance with IOM ICT standards, policies and guidelines on networks, systems, telecoms, and all ICT services and equipments, maintaining operational consistency and security. Administer IOM Tunis ICT services/solutions (Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive) and related platforms to maintain secure, reliable and effective ICT service delivery. Work with the administration of Azure/Intune for the compliance of IOM Tunis with the established IOM ICT/Security standards (Microsoft Entra ID, SGs, Intune, etc.) Provide and facilitate end-user training and business process guidance, when necessary, supporting user capability and the effective adoption of organizational technologies and systems. Create and maintain comprehensive documentation and reference materials for implemented ICT systems in the CO for consistent system administration. Maintain an up-to-date record of ICT hardware and software asset records and recommend timely equipment replacement and software licenses renewal to the supervisor to support operational continuity. Support in access control management by maintaining cards registration, deletion, and activity logs reporting Implement IOM s Data Protection Principles into all Information Technology (IT)/Information Systems (IS) solutions and service delivery supporting compliance and security requirements. Immediately escalate any ICT problems or issues to IMT officer in the CO and regularly recommend improvements on efficiency and operational service or performance. Implement the ICT Business Continuity Plan (BCP) and Disaster Recovery Plans in the CO, monitor completion and accuracy of server s backup plans in accordance with IOM ICT standards. Administer endpoint security and compliance solutions, including Microsoft Intune, BitLocker, Zscaler, antivirus/EDR platforms and operating system patch management to maintain secure and compliant ICT environment. Perform such other relevant duties as maybe assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION Bachelor s degree in Computer Science, Engineering or a related field from an accredited academic institution with four years of relevant professional experience; or High School diploma with six years of relevant professional experience.</p><p>EXPERIENCE Demonstrated experience in Microsoft M365 Applications and Windows operating system; Has experience with offices support for LAN infrastructure, Active Directory domain environment and Windows- based servers, Windows Server, Microsoft Azure and desk support; Relevant experience in ICT systems including Database/System Management, or a combination of study, training, and professional work in a related field preferably in the Humanitarian or Development Fields; and, Previous work experience in international organizations and service industry companies would be an advantage.</p><p>SKILLS Can support and troubleshoot computer and network equipment, including Microsoft Office applications, TCP/IP Networking, and Windows operating systems; Strong understanding of Active Directory and Group policies; Ability to analyse and resolve endpoint compliance issues using Azure INTUNE; Ability to work in a team environment; able to initiate and manage group studies to learn more about supporting the current infrastructure; and, Ability to present ideas in a user-friendly language to non-technical staff and end-users knowledge of an issue-tracking system an advantage.</p><p>Languages IOM s official languages are English, French, and Spanish. REQUIRED For this position, fluency in English is required (oral and written).</p><p>DESIRABLE Working knowledge of Arabic and French.</p><p>Competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Generalist is a strategic and operational HR partner within the HR function, responsible for designing and delivering Learning &amp; Development initiatives, organizational effectiveness programs, talent retention strategies, employee engagement, and health &amp; wellbeing solutions for the Tunisia branch office. Operating in a highly regulated oil &amp; gas environment, the role ensures workforce capability, compliance with Tunisian labor law and hydrocarbons regulations, and alignment with HSSE standards. It works closely with the HR &amp; Communication Manager to translate the people strategy into concrete programs that strengthen culture, enhance performance, and support business continuity. Complementing the HR &amp; Payroll Administrator, who manages payroll and administrative processes, the HR Generalist owns the broader HR generalist and organizational development scope. The role is expected to operate with significant autonomy, lead cross-functional HR initiatives, act as a trusted advisor to line managers, and drive continuous improvement of HR practices across Mazarine Tunisia s operations.</p><p><strong>RESPONSIBILITIES &amp; TASKS</strong></p><p><strong>Learning, Training &amp; Development</strong></p><ul><li>Lead the design and implementation of training programs that build technical, managerial, behavior and HSSE (Health, Safety, Security &amp; Environment) capabilities critical to oil &amp; gas operations;</li><li>Support the HR &amp; Communication Manager in developing the annual Training &amp; Development plan, ensuring alignment with strategic objectives, compliance requirements, and identified workforce capability gaps;</li><li>Coordinate and deliver technical, managerial, soft-skills, and HSSE training programs: conduct needs analysis, source accredited providers, manage scheduling and logistics, and oversee post-training evaluation;</li><li>Build and maintain a comprehensive training catalogue covering operational, compliance, and leadership development needs; ensure relevance, quality, and alignment with industry standards;</li><li>Track training utilization, certification renewals, and budget consumption; produce regular reporting to the HR &amp; Communication Manager and ensure audit readiness;</li><li>Maintain training records and individual development plans in the HRIS, rotation compliance and mandatory HSSE certifications;</li><li>Identify and propose innovative learning formats (e-learning, coaching, peer learning, mentoring, simulation-based training) adapted to oil &amp; gas operational realities;</li><li>Contribute to continuous improvement of organizational effectiveness by integrating best practices from the energy sector and supporting long-term talent pipeline development.</li></ul><p><strong>HR Organisation</strong></p><ul><li>Ensure organizational structures remain aligned with evolving business needs and the operational realities of oil &amp; gas activities;</li><li>Update and maintain HR System, to reflect structural changes;</li><li>Support job evaluation processes, competency mapping, and grading recommendations, ensuring consistency with industry benchmarks and internal equity;</li><li>Conduct competency assessments and collaborate with line managers to align employee skill profiles with technical, HSSE, and leadership requirements specific to oil &amp; gas operations;</li><li>Maintain and standardize job description documentation, ensuring accuracy, and alignment with company standards;</li><li>Provide analytical support for workforce planning, including headcount reporting, skills &amp; competencies gap assessments, succession planning, and organizational design proposals.</li></ul><p><strong>Performance Management &amp; Retention</strong></p><ul><li>Coordinate the full performance management cycle, ensuring alignment with corporate objectives, HSSE standards, and oil &amp; gas operational realities;</li><li>Lead the annual and mid-year review processes: train managers, track completion, and consolidate outcomes with accuracy and consistency;</li><li>Support line managers in conducting effective performance conversations, providing coaching tools and frameworks to ensure fairness, transparency, and compliance;</li><li>Analyze performance outcomes to identify trends, risks, and development needs; escalate findings to the HR &amp; Communication Manager with actionable recommendations;</li><li>Design and implement targeted retention initiatives, including stay interviews, retention risk analysis, and tailored action plans for key staff;</li><li>Propose recognition programs that link performance results to both monetary and non-monetary rewards, reinforcing engagement and retention;</li><li>Monitor and report on key people indicators such as turnover and performance in collaboration with Group;</li><li>Contribute to building a culture of meritocracy and recognition, ensuring that performance management supports both employee motivation and business continuity.</li></ul><p><strong>Culture, Employee Engagement &amp; Wellbeing</strong></p><ul><li>Promote company culture and HSSE values, ensuring employees experience a positive, inclusive, and supportive working environment across operations;</li><li>Design and deliver onboarding programs that immerse new joiners in the company s culture, values, compliance standards, and safety practices specific to the oil &amp; gas industry;</li><li>Plan and coordinate team-building activities, internal events, and engagement programs that strengthen collaboration and reinforce a culture of safety and performance;</li><li>Administer and analyze employee engagement surveys; present findings to leadership and facilitate action planning to address workforce concerns and enhance retention;</li><li>In coordination with the Administration department, support the deployment of workplace initiatives contributing to a positive and engaging work environment;</li><li>Take an active part in all Labor union negotiations and social dialogue processes contributing to preparation, attending sessions, and monitoring the execution of commitments;</li><li>Act as a visible and approachable HR contact for culture and engagement matters, fostering trust, psychological safety, and a strong sense of belonging within a multicultural workforce.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bachelor's degree (License, Bac+3) required, Master's degree (Bac+5) preferred, in Human Resources Management, Law (Social/Labor Law), Business Administration;</li><li>Additional certification or continuing education in Tunisian labor law, social security (CNSS) regulations or payroll practice is an asset;</li><li>Additional certifications in HSSE, labor relations, or international HR practices (e.g., CIPD, SHRM, trainings) considered an asset.</li><li>Minimum 5 years of progressive HR generalist experience, including exposure to labor law compliance, employee relations, and organizational development in Tunisia;</li><li>Demonstrated ownership of Learning &amp; Development, performance management, employee engagement, and retention programs in complex industrial or oil &amp; gas environments;</li><li>Proven track record in training design, delivery, and budget management, including HSSE (Health, Safety, Security &amp; Environment) programs and mandatory certifications;</li><li>Strong familiarity with Tunisian labor law, hydrocarbons code, and HR compliance requirements, including union relations and inspection procedures;</li><li>Experience in HRIS Systems and Microsoft Office (PowerPoint, Excel, Word), with the ability to produce executive-ready reports and analytics dashboards.</li><li>French, Arabic and English verbal and written (all three required).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Processing&nbsp;Support&nbsp;Agent&nbsp;- North America (Evening Shift)</span><br><span><strong>Location</strong>:&nbsp;Tunis,&nbsp;Tunisia</span><br><span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing&nbsp;cycle,&nbsp;from&nbsp;order&nbsp;entry stage&nbsp;to&nbsp;releasing&nbsp;orders&nbsp;to&nbsp;production.&nbsp;This&nbsp;role&nbsp;ensures that&nbsp;all&nbsp;orders&nbsp;are&nbsp;accurately&nbsp;entered&nbsp;into&nbsp;the&nbsp;system, verified&nbsp;for&nbsp;correctness,&nbsp;and&nbsp;released to the production team in a timely manner.</span></p><br><p><span><strong>Ready&nbsp;to&nbsp;join&nbsp;us?&nbsp;Apply&nbsp;now&nbsp;and&nbsp;become&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;creativity,&nbsp;collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br>&nbsp;</p><br><ul><li><span>Accurately&nbsp;enter&nbsp;customer&nbsp;orders&nbsp;into&nbsp;GOPA(Goldstar&nbsp;Order&nbsp;Processing&nbsp;Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review&nbsp;order&nbsp;details&nbsp;for&nbsp;completeness&nbsp;and&nbsp;correctness,&nbsp;including&nbsp;quantities,&nbsp;pricing, stock&nbsp;availability,&nbsp;art and&nbsp;delivery&nbsp;dates, etc.</span></li><li><span>Ensure&nbsp;artwork&nbsp;is&nbsp;processed&nbsp;accurately&nbsp;and&nbsp;in&nbsp;a&nbsp;timely&nbsp;manner before&nbsp;sending&nbsp;to&nbsp;the customer for approval (if required)</span></li><li><span>Confirm&nbsp;artwork&nbsp;and&nbsp;order&nbsp;details&nbsp;with&nbsp;customers,&nbsp;addressing&nbsp;any&nbsp;discrepancies&nbsp;or queries&nbsp;promptly.</span></li><li><span>Monitor&nbsp;the&nbsp;status of&nbsp;orders&nbsp;throughout&nbsp;the&nbsp;dashboard,&nbsp;ensuring&nbsp;timely&nbsp;updates&nbsp;and communications&nbsp;with the&nbsp;customer.&nbsp;Calling&nbsp;the&nbsp;customer&nbsp;by&nbsp;phone&nbsp;may&nbsp;be&nbsp;required if no responses are received via email.</span></li><li><span>Address&nbsp;and&nbsp;resolve any&nbsp;order-related&nbsp;issues or&nbsp;delays,&nbsp;escalating&nbsp;to&nbsp;your&nbsp;order processing supervisor as necessary.</span></li><li><span>Ensure&nbsp;all&nbsp;information&nbsp;has&nbsp;been&nbsp;checked&nbsp;to&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;detail&nbsp;before updating correct ship date and releasing to production.</span></li><li><span>Ensure&nbsp;all&nbsp;necessary&nbsp;production&nbsp;requirements&nbsp;and&nbsp;production&nbsp;instructions,&nbsp;are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;updates to&nbsp;customers&nbsp;regarding&nbsp;order&nbsp;status,&nbsp;changes, or&nbsp;delays.&nbsp;(eg&nbsp;supply eligible/stock issues, clarifies, production&nbsp;problems, etc)</span></li><li><span>Proactively&nbsp;communicate&nbsp;with&nbsp;customers&nbsp;to&nbsp;manage&nbsp;expectations&nbsp;and&nbsp;ensure&nbsp;satisfaction.&nbsp;Any&nbsp;other tasks&nbsp;that&nbsp;may&nbsp;be&nbsp;required.</span></li></ul><br><span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Many&nbsp;of&nbsp;our&nbsp;team members grow&nbsp;within the organization&nbsp;through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail&nbsp;</strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem&nbsp;solving&nbsp;skills&nbsp;</strong>-&nbsp;The&nbsp;ability&nbsp;to&nbsp;think&nbsp;on&nbsp;your&nbsp;feet,&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;hard under&nbsp;pressure,&nbsp;and&nbsp;great&nbsp;problem-solving&nbsp;skills&nbsp;are&nbsp;three&nbsp;essential&nbsp;attributes&nbsp;for&nbsp;this&nbsp;role</span></li><li><span><strong>Languages&nbsp;</strong>-&nbsp;Excellent English level in &nbsp;written&nbsp;and&nbsp;oral&nbsp;is&nbsp;essential.</span></li><li><span>Strong&nbsp;communicator&nbsp;–&nbsp;A&nbsp;team player&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;build&nbsp;relationships,&nbsp;and&nbsp;work with&nbsp;and through others&nbsp;to&nbsp;achieve&nbsp;Goldstar’s&nbsp;goals&nbsp;is&nbsp;essential</span></li><li><span><strong>Customer Service Focus&nbsp;</strong>-&nbsp;A&nbsp;passion&nbsp;for delivering the&nbsp;highest levels of&nbsp;customer service,&nbsp;a&nbsp;‘customer&nbsp;is&nbsp;king’&nbsp;mentality&nbsp;and&nbsp;the&nbsp;ability to&nbsp;resolve&nbsp;customer&nbsp;issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency&nbsp;</strong>and&nbsp;the ability to&nbsp;work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent&nbsp;organization&nbsp;</strong>and&nbsp;<strong>time-management&nbsp;</strong>skills&nbsp;are&nbsp;also&nbsp;essential</span></li><li><span>Computer&nbsp;literate,&nbsp;with&nbsp;good&nbsp;keyboard&nbsp;skills;&nbsp;familiar&nbsp;with different&nbsp;on-line&nbsp;database packages&nbsp;and&nbsp;the&nbsp;<strong>Microsoft&nbsp;office Suite&nbsp;</strong>of&nbsp;products.&nbsp;Experience&nbsp;using&nbsp;the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What&nbsp;we&nbsp;Offer</u></strong></span></p><br><p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;are&nbsp;committed&nbsp;to&nbsp;supporting&nbsp;our employees&nbsp;both&nbsp;professionally&nbsp;and personally by offering:</span></p><br><ul><li><span>Transportation&nbsp;Support:&nbsp;Shuttle service&nbsp;for&nbsp;a stress-free&nbsp;commute</span></li><li><span>Health&nbsp;Insurance:&nbsp;Comprehensive&nbsp;medical&nbsp;coverage&nbsp;to&nbsp;support&nbsp;your&nbsp;well-being</span></li><li><span>Meal&nbsp;Vouchers:&nbsp;Daily&nbsp;meal&nbsp;support&nbsp;to&nbsp;make&nbsp;your&nbsp;workdays&nbsp;easier.</span></li><li><span>Referral Bonus&nbsp;Program:&nbsp;Once an&nbsp;employee,&nbsp;get&nbsp;rewarded&nbsp;for&nbsp;referring&nbsp;talented people to join our team.</span></li><li><span>Learning&nbsp;&amp;&nbsp;Development:&nbsp;Access&nbsp;to&nbsp;continuous&nbsp;training,&nbsp;e-learning&nbsp;platforms,&nbsp;and&nbsp;development&nbsp;programs&nbsp;to&nbsp;help&nbsp;you&nbsp;grow&nbsp;your skills&nbsp;and&nbsp;advance your&nbsp;career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First:&nbsp;</strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity:&nbsp;</strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric:&nbsp;</strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>